Smiles 4 Keeps logo

PA - Receptionist I

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $20.00
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
AD&D insurance
Employee assistance program
Disability insurance
Paid Time Off
Paid sick time
Vision Insurance
Life insurance

Job Description

Smiles 4 Keeps Family Dentistry is a well-established dental practice dedicated to providing exceptional dental care specifically tailored for children. As a family-oriented and community-centered practice, Smiles 4 Keeps emphasizes compassionate, high-quality service to ensure a positive experience for every patient. The dental office operates with a team that values respect, fun, and collaboration in a warm and welcoming environment. The practice is rapidly growing, reflecting its commitment to excellence and the trust it has built within its community. This growth translates into a dynamic workplace where employees have the opportunity to thrive professionally while making a meaningful difference in children's oral health.

The role of Front Desk Dental Receptionist is a pivotal position within Smiles 4 Keeps Family Dentistry. This position requires an enthusiastic, energetic, and organized team player who thrives in a fast-paced medical environment. The receptionist will serve as the first point of contact for patients and families, embodying the practice’s core values through excellent phone and customer service skills. Responsibilities include managing appointments, handling communications efficiently, and supporting the dental team with administrative tasks. The ideal candidate will have strong verbal and written communication skills, a detail-oriented work ethic, and the ability to work collaboratively with colleagues and patients.

Smiles 4 Keeps Family Dentistry offers a comprehensive training and mentoring program, helping team members gain the necessary skills and confidence to fulfill their roles effectively. This supportive approach underlines the practice’s commitment to employee growth and satisfaction. Moreover, the role includes competitive compensation, a career ladder opportunity with performance-based pay increases, and a robust benefits package designed to support employees' health and well-being. The environment promotes diversity and inclusion, and candidates who enjoy working with children will find this role particularly rewarding.

Overall, joining Smiles 4 Keeps Family Dentistry as a Front Desk Dental Receptionist means becoming part of a positive, respectful, and compassionate team dedicated to serving children in the community with outstanding dental care. The position offers a stable work schedule with some flexibility for Saturday rotations, depending on location, and comes with multiple insurance options and paid leave benefits. The practice is committed to ensuring staff adherence to safety protocols, including COVID-19 procedures, and expects all employees to uphold the highest ethical standards. This role is ideal for someone with prior experience in dental or medical front office settings, strong organizational skills, and a passion for delivering exemplary customer service in a healthcare environment.

Job Requirements

  • ability to function within a team environment as a supportive and positive contributor
  • ability to adhere to all safety requirements including covid-19 procedures
  • clerical skills including good telephone techniques
  • excellent communication skills verbal and written
  • basic office equipment knowledge including computer skills
  • excellent customer service skills
  • ability to maintain confidentiality
  • enjoy working with children
  • spanish is required for some locations

Job Qualifications

  • high school diploma or equivalent
  • experience in dental or medical front office roles preferred
  • proficiency with electronic health records and scheduling software
  • excellent phone and customer service skills
  • strong verbal and written communication abilities
  • ability to work effectively in fast-paced environments
  • attention to detail and strong organizational skills
  • previous experience with medical billing and coding is a plus

Job Duties

  • greet patients and visitors warmly and assist them promptly with their inquiries
  • manage appointment scheduling and patient intake processes efficiently
  • answer and direct phone calls while providing accurate information
  • maintain patient records and ensure confidentiality is upheld
  • communicate effectively with dental staff and patients to coordinate daily operations
  • process billing and insurance claims accurately
  • support the team with general administrative and clerical duties

Job Criteria

Experience

Mid Level (3-7 years)


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