Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible scheduling
Job Description
The Luminary Hotel & Co. Autograph Collection, located in the vibrant city of Fort Myers, Florida, is an esteemed member of the Autograph Collection by Marriott International. This upscale hotel is independently owned and operated by Mainsail Lodging, a dedicated franchisee that exerts full control over the hotel’s employment operations, including hiring, staffing, compensation, and employee benefits. The Autograph Collection is known for its portfolio of unique and high-quality hotels that offer guests memorable experiences, each property reflecting originality, bold character, and a distinctive style that appeals to discerning travelers, also referred to as The Individualists. The Luminary Hotel invites guests to not just stay but to experience a place that contributes meaningfully to their personal and professional travel stories.
The role available is for a full-time Oxbow Bar & Grill Restaurant Manager, a pivotal management position within the Food & Beverage department that reports directly to the Assistant Director of Food & Beverage. This role demands a highly motivated, professional leader who excels in managing daily operations of the Oxbow Bar & Grill, ensuring superb guest experiences from arrival through departure by maintaining exemplary service standards, operational efficiency, and cleanliness. The Restaurant Manager will lead with a hands-on approach, championing a culture rooted in hospitality, accountability, teamwork, and operational excellence.
This management position is exempt and offers an opportunity to work in a fast-paced, upscale dining environment where leadership excellence and guest satisfaction drive success. The manager will be directly involved in all areas including dining room, patio, bar, host stand, and service support areas. Key responsibilities include monitoring guest experiences, addressing concerns promptly, engaging with patrons through proactive communication, and overseeing all aspects of restaurant operations to optimize guest satisfaction and financial performance. Maintaining compliance with health, safety, alcohol service, and sanitation regulations is essential, as is fostering an environment where team members are trained, motivated, and supported to deliver exceptional service.
Moreover, this role requires strong participation in staffing management, scheduling, payroll, cost control, and financial goal achievement. The Restaurant Manager also plays an integral role in brand reputation management by responding to guest feedback across various channels such as social media, TripAdvisor, Yelp, and specialized systems like Marriott GXP and Medallia. Collaborating with culinary and marketing teams to plan menus, beverage offerings, promotions, and special events are also central to this position.
Candidates for this position should bring at least two years of management experience in high-volume, upscale food and beverage environments, preferably luxury hotels or fine dining establishments. Extensive knowledge of food, wine, spirits, and cocktail service is required, along with a strong foundation in restaurant financials including labor management and cost control. Certification in Food Safety Management and responsible alcohol service is preferred or required upon hire. Exceptional organizational skills, leadership capabilities, and the ability to handle multiple priorities efficiently are essential in succeeding in this dynamic role.
Joining the Luminary Hotel & Co. Autograph Collection means becoming part of a forward-thinking team dedicated to providing The Individualist traveler with truly personalized and memorable hospitality experiences. Here, you will find a supportive atmosphere that encourages professional growth, open communication, and a commitment to excellence in all aspects of food and beverage management. This position offers the chance to lead a dynamic team, develop operational strategies, and contribute significantly to the ongoing success of a prestigious hotel brand renowned for quality and distinctive guest experiences.
The role available is for a full-time Oxbow Bar & Grill Restaurant Manager, a pivotal management position within the Food & Beverage department that reports directly to the Assistant Director of Food & Beverage. This role demands a highly motivated, professional leader who excels in managing daily operations of the Oxbow Bar & Grill, ensuring superb guest experiences from arrival through departure by maintaining exemplary service standards, operational efficiency, and cleanliness. The Restaurant Manager will lead with a hands-on approach, championing a culture rooted in hospitality, accountability, teamwork, and operational excellence.
This management position is exempt and offers an opportunity to work in a fast-paced, upscale dining environment where leadership excellence and guest satisfaction drive success. The manager will be directly involved in all areas including dining room, patio, bar, host stand, and service support areas. Key responsibilities include monitoring guest experiences, addressing concerns promptly, engaging with patrons through proactive communication, and overseeing all aspects of restaurant operations to optimize guest satisfaction and financial performance. Maintaining compliance with health, safety, alcohol service, and sanitation regulations is essential, as is fostering an environment where team members are trained, motivated, and supported to deliver exceptional service.
Moreover, this role requires strong participation in staffing management, scheduling, payroll, cost control, and financial goal achievement. The Restaurant Manager also plays an integral role in brand reputation management by responding to guest feedback across various channels such as social media, TripAdvisor, Yelp, and specialized systems like Marriott GXP and Medallia. Collaborating with culinary and marketing teams to plan menus, beverage offerings, promotions, and special events are also central to this position.
Candidates for this position should bring at least two years of management experience in high-volume, upscale food and beverage environments, preferably luxury hotels or fine dining establishments. Extensive knowledge of food, wine, spirits, and cocktail service is required, along with a strong foundation in restaurant financials including labor management and cost control. Certification in Food Safety Management and responsible alcohol service is preferred or required upon hire. Exceptional organizational skills, leadership capabilities, and the ability to handle multiple priorities efficiently are essential in succeeding in this dynamic role.
Joining the Luminary Hotel & Co. Autograph Collection means becoming part of a forward-thinking team dedicated to providing The Individualist traveler with truly personalized and memorable hospitality experiences. Here, you will find a supportive atmosphere that encourages professional growth, open communication, and a commitment to excellence in all aspects of food and beverage management. This position offers the chance to lead a dynamic team, develop operational strategies, and contribute significantly to the ongoing success of a prestigious hotel brand renowned for quality and distinctive guest experiences.
Job Requirements
- Minimum education to high school diploma or equivalent
- minimum of 2 years of management experience in a relevant food and beverage environment
- ability to stand and walk for extended periods of time
- ability to communicate clearly and professionally with guests and team members
- ability to lift bend push pull and carry up to 20 pounds
- ability to work in a fast-paced restaurant and bar environment
- corrected vision to normal range
- ability to travel occasionally for meetings or training
- ability to work long and flexible hours including nights weekends and holidays
Job Qualifications
- Minimum of 2 years of management experience in a high-volume restaurant lounge bar upscale dining or hotel food and beverage environment
- luxury hotel or upscale dining experience preferred
- extensive knowledge of food wine spirits and cocktail service
- strong understanding of restaurant financials including labor management beverage cost inventory forecasting and PL review
- experience managing social media guest feedback and online reputation platforms preferred
- experience with MICROS EMC OpenTable Marriott systems Workday and Microsoft Office preferred
- Food Safety Manager Certification and responsible alcohol service certification preferred or required upon hire
Job Duties
- Maintain compliance with company core values policies and service standards
- create and maintain a positive professional and hospitality-driven atmosphere for guests and team members
- manage the daily operations of the Oxbow Bar and Grill including dining room patio bar host stand and service support areas
- ensure all guests receive exceptional service by actively monitoring the guest experience and resolving concerns promptly and professionally
- respond to all guest requests complaints accidents incidents and service recovery opportunities in a timely attentive courteous and efficient manner with appropriate follow-up to ensure guest satisfaction and retention
- conduct consistent table touches and engage with guests throughout service to solicit feedback and build guest relationships
- respond to and manage all guest feedback platforms including Marriott GXP Medallia TripAdvisor Google Reviews OpenTable Yelp and all social media channels in a professional timely and hospitality-driven manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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