Oxbow Bar & Grill Restaurant Manager

Cape Coral, FL, USA|Travel, Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

401(k)

Employee Discounts

flexible schedule

Career development opportunities

Job Description

The Oxbow Bar & Grill is a dynamic and inviting restaurant and bar located in Fort Myers, Florida. It forms part of the hospitality offerings of Luminary Hotel & Co. and Mainsail Lodging & Development, both of which are renowned for their commitment to excellence in service and guest experience. The Oxbow Bar & Grill stands out for its vibrant atmosphere, combining quality dining with a lively bar environment, making it a popular destination for both locals and visitors seeking a memorable night out or a relaxed dining experience. The establishment prides itself on upholding high standards of service, operational quality, and a hospitality-driven culture that emphasizes teamwork, accountability, and guest satisfaction. The position available is that of a Restaurant Manager, a pivotal leadership role responsible for overseeing the daily operations of the Oxbow Bar & Grill. This role demands a passionate and energetic individual who is enthusiastic about creating exceptional guest experiences while maintaining superior service and operational standards throughout the restaurant and bar. The Restaurant Manager acts as the cornerstone of guest satisfaction, team engagement, and financial performance management, embodying a hands-on leadership style to foster a culture centered on hospitality and operational excellence. This opportunity is exempt status within the Food & Beverage department, reporting directly to the Assistant Director of Food & Beverage. The manager will be instrumental in leading day-to-day operations across all areas including the dining room, patio, bar, host stand, and service support zones. Core responsibilities include guaranteeing exceptional service delivery, swiftly resolving guest concerns to uphold a positive reputation, and actively engaging with guests to ensure repeated patronage. The role requires meticulous oversight of compliance with company core values, safety, cleanliness, and all regulatory standards, including those related to food safety, alcohol service, and health regulations. The Restaurant Manager will play a key role in team leadership, encompassing recruitment, training, motivation, and development of staff, as well as fostering a work environment that promotes fairness, accountability, and engagement. Financial acumen is critical, as the role includes managing labor and food and beverage costs, budgeting, scheduling, and contributing to profitability goals. The successful candidate will engage in inventory control, beverage cost management, menu planning, and promotional initiatives, thereby supporting both the operational and marketing objectives of the establishment. Flexibility is a must, with the role requiring work during evenings, weekends, holidays, and other busy periods. This position offers an exciting career path for passionate professionals seeking a challenging yet rewarding management role within a thriving restaurant and bar in a vibrant hospitality setting.

Job Requirements

Ability to stand and walk for extended periods
ability to communicate clearly and professionally with guests and team members
ability to lift bend push pull and carry up to 20 pounds
ability to work in a fast paced restaurant and bar environment
corrected vision to normal range
ability to travel occasionally for meetings or training
ability to work long and flexible hours including nights weekends and holidays
ability to make sound decisions quickly in high pressure situations
ability to manage multiple priorities while meeting deadlines
ability to work independently and as part of a team
ability to provide direction coaching and leadership
ability to communicate effectively with team members guests vendors and hotel leadership
ability to maintain professionalism and confidentiality
ability to anticipate operational challenges and implement solutions
ability to manage conflict resolution and difficult situations with professionalism and composure
strong organizational leadership problem solving and time management skills

Job Qualifications

Minimum of 2 years management experience in high volume restaurant lounge bar upscale dining or hotel food and beverage environment
luxury hotel or upscale dining experience preferred
extensive knowledge of food wine spirits and cocktail service
strong understanding of restaurant financials including labor management beverage cost inventory forecasting and profit and loss review
experience managing social media guest feedback and online reputation platforms preferred
experience with MICROS EMC OpenTable Marriott systems Workday and Microsoft Office preferred
food safety manager certification and responsible alcohol service certification preferred or required upon hire

Job Duties

Maintain compliance with company values policies and service standards
create and maintain a positive professional hospitality driven atmosphere for guests and team members
manage daily operations including dining room patio bar host stand and service areas
ensure exceptional guest service and resolve concerns promptly professionally
respond to guest requests complaints incidents and service recovery opportunities timely and courteously
conduct table touches engage with guests to solicit feedback and build relationships
manage guest feedback platforms including social media and review sites professionally
assist staff during peak periods
supervise and direct daily shift operations collaborating with other hotel departments
prepare weekly schedules according to business forecasts labor budgets and operational needs
monitor staffing levels to balance guest service and financial objectives
maintain payroll records and approvals
lead meetings and training sessions to communicate priorities and information
ensure compliance with food safety sanitation health and alcohol service regulations
maintain cleanliness organization and maintenance standards
train motivate and develop team members
recruit interview onboard and retain top talent
promote open communication teamwork and accountability
uphold service standards uniform procedures and departmental policies
manage purchase orders invoice approvals checkbook accounting and expense controls
monitor and achieve departmental financial goals including labor beverage and food costs
conduct inventories and par checks to minimize waste and maintain product levels
monitor beverage controls recipe adherence and portioning standards
assist with menu planning beverage programming promotions and initiatives
maintain knowledge of market trends competition guest preferences and seasonal demands
support marketing initiatives promotions entertainment and special events
ensure completion of opening mid shift and closing duties
ensure guest privacy and security
respond appropriately to emergencies
maintain lost and found procedures
participate in P L reviews and contribute operational strategies
maintain regular attendance and work flexible schedules including nights weekends holidays
perform other duties as assigned