Overnight waitstaff and take out person

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Night Shifts
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Benefits

401(k)
401(k) matching
flexible schedule

Job Description

South Street Diner is Boston's iconic 24/7 restaurant known for its vibrant atmosphere and dedication to providing excellent dining experiences around the clock. Established as a staple in Boston's culinary scene, this diner exemplifies the true spirit of American diners with a welcoming environment that appeals to a wide range of customers, from late-night workers to early risers. With its commitment to quality food, friendly service, and a unique overnight shift model, South Street Diner has built a loyal customer base and continues to thrive as a beloved destination for locals and visitors alike.

The diner operates 24 hours a day, seven days a week, offering a dynamic work environment that requires employees to be adaptable, motivated, and customer-focused. South Street Diner is currently looking to expand its team by hiring servers who are eager to work mostly overnight shifts, specifically between the hours of 10pm and 7am. This role offers both full-time and part-time employment opportunities, providing flexibility for candidates with varying schedules and life commitments. The compensation package features an attractive server rate plus the benefit of great tips, reflecting the diner’s appreciation for hard work and excellent service.

As a server at South Street Diner, your primary responsibility will be to ensure each guest receives a welcoming, efficient, and memorable dining experience. This involves greeting and seating guests warmly, accurately taking food and drink orders, providing knowledgeable menu recommendations, and consistently checking in to satisfy guest needs. The role also demands competency in handling payments through the cash register or POS system, with attention to detail for cleanliness and order maintenance throughout the shift. Teamwork is fundamental, as servers must collaborate closely with front-of-house staff, kitchen personnel, management, and the owner to maintain smooth restaurant operations.

Candidates must have prior restaurant experience to qualify, as familiarity with fast-paced environments and customer service expectations is critical. Punctuality and dependability are emphasized since overnight shifts require consistent attendance and professionalism during less conventional hours. Additionally, those applying should be knowledgeable in food safety regulations and preparation basics to contribute to a safe, hygienic dining atmosphere. Overall, the role suits individuals who are enthusiastic about hospitality, able to multitask, and willing to work overnight hours with a friendly and responsible attitude. South Street Diner values employees who bring reliability, integrity, and commitment to their work, fostering a positive and productive restaurant culture.

Job Requirements

  • Willingness to work overnight shifts between 10pm and 7am
  • Previous restaurant experience is a must
  • Punctuality and reliability
  • Proficiency in basic math for handling payments and making change accurately
  • Availability to work flexible hours including evenings, weekends, and holidays
  • Knowledge of sanitation practices for maintaining cleanliness and hygiene standards
  • Excellent customer service skills

Job Qualifications

  • Previous experience as a host or server in a restaurant setting
  • Familiarity with Toast or similar point-of-sale systems
  • Strong customer service skills with the ability to provide exceptional hospitality
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of food safety regulations and proper food handling techniques
  • Excellent communication skills, both verbal and written
  • Experience in food service within a restaurant environment

Job Duties

  • Greet and seat guests in a friendly and welcoming manner
  • Take food and drink orders accurately and efficiently
  • Provide menu recommendations and answer questions about the menu
  • Ensure guest satisfaction by checking on their needs throughout their dining experience
  • Process payments using cash register or POS system
  • Maintain attention to detail and cleanliness in the dining area
  • Collaborate effectively with front and back of house staff, management, and owner

Job Criteria

Experience

Mid Level (3-7 years)


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