Overnight Veterinary Receptionist

Wilmington, DE, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $29.00

Work Schedule

Rotating Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Flexible work schedules

401k

Paid Time Off

Parental leave

Job Description

BluePearl Pet Hospital in Christiana, DE is a leading provider of specialty and emergency veterinary care. As part of Mars Veterinary Health, BluePearl is dedicated to offering exceptional medical services for pets through skilled professionals who are passionate about pet health and well-being. BluePearl is known for its commitment to compassionate care, innovative medicine, and an enriching work environment where associates can grow and flourish in their careers. The hospital prides itself on collaborating closely with pet owners and veterinary teams to deliver the highest standard of care in a supportive and family-like culture.

The Veterinary Receptionist role at ... Show More

Job Requirements

High school diploma or equivalent
Ability to work overnight shifts
Excellent communication skills
Compassionate and patient demeanor
Experience in customer service preferred
Ability to handle stressful situations calmly
Proficiency with basic computer applications

Job Qualifications

High school diploma or equivalent
Previous experience in customer service or veterinary reception preferred
Strong communication skills in person and on the telephone
Ability to handle emotionally sensitive situations with compassion
Skilled in multitasking and working in fast-paced environments
Familiarity with appointment scheduling and client management software is a plus
Able to work overnight shifts and rotating schedules

Job Duties

Greet clients with friendly eye contact and professional acknowledgment
Offer a friendly smile and approachable demeanor
Listen compassionately to clients
Speak clearly and calmly in person and on the telephone
Assess each client and pet’s condition upon arrival
Determine urgency between stat and standard emergencies
Respond to non-patient calls and connect them to the appropriate team member
Confirm all appointments and provide accurate client information
Provide emotional support and resource materials to grieving clients
Serve as liaison between clients and service agencies during handling of pet remains

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: