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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401k Retirement Plan
Job Description
Towne Park is a distinguished hospitality services company dedicated to creating exceptional guest experiences that leave lasting impressions. With a core commitment to delivering compassionate service, Towne Park proudly serves millions of patients, visitors, and guests nationwide. This commitment translates into the company’s focus on not just providing jobs, but meaningful careers where employees can make impactful contributions every day. Towne Park corporate culture emphasizes respect, kindness, and professionalism, fostering a workplace where smiles are created through everyday interactions and positive customer engagement. The organization values every team member's effort to ease guest anxiety, assist with their needs efficiently, and... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the applicable state or commutable distance
- One month related experience or equivalent training
- Ability to communicate effectively in English
- Ability to handle physical demands such as lifting and standing for long periods
- Availability to work overnight third shift hours from 11 PM to 7 AM
- Willingness to work weekdays, weekends, and holidays
- Ability to work outdoors in various weather conditions
- Commitment to providing excellent customer service
- Ability to operate vehicles cautiously and safely
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to approved places
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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