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Overnight Valet Attendant - The Gaylord Pacific Resort $17-$18/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a well-established company specializing in parking management and guest services, offering comprehensive solutions to provide seamless and exceptional experiences for guests and clients. With a reputation built on professionalism, reliability, and outstanding customer care, Towne Park operates in numerous locations, focusing on enhancing guests' convenience and satisfaction during their visits. The company is committed to maintaining a safe, clean, and welcoming environment while delivering efficient parking and hospitality services. Towne Park is dedicated to providing competitive and fair compensation to its employees, reflecting the importance of the role and recognizing the skills, experience, and dedication that workers... Show More
Job Requirements
- Must hold a valid driver's license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- Ability to read and write English
- Ability to comprehend simple instructions and correspondence
- Physical ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
- Ability to work outdoors in various weather conditions for extended periods
- Ability to stand or sit for long durations and perform physical activities including running, walking, climbing stairs, balancing, stooping, kneeling, crouching or crawling
- Availability to work Monday through Sunday
- Willingness to follow established practices and procedures and work under specific directions
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to appropriate places approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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