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Overnight Valet Attendant – The Gaylord Pacific Resort $17-$18/HR + Tips
Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a renowned hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across various locations. With a strong commitment to delivering compassionate service, Towne Park strives to ease the anxiety of patients and their families, provide memorable experiences to guests in new cities, and foster a supportive work environment for team members. The company prides itself on its culture of making a positive impact through every interaction, whether by helping a guest, assisting a colleague, or enhancing the overall visitor experience. Towne Park’s employees are valued contributors to a greater mission, where... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Valid driver’s license for the state or within commutable distance
- One month related experience and/or training or equivalent education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read, write, and comprehend English
- Ability to perform basic math operations including addition, subtraction, multiplication, and division
- Ability to understand time systems and rate applications
- Ability to operate manual transmission (desirable)
- Physical capability to lift up to 100 pounds occasionally
- Comfortable working outdoors in varied weather conditions
- Willingness to work Monday through Sunday schedule
- Ability to follow established procedures and work under direction
- Reliable and punctual
- Strong communication skills
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s using American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using their last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities of the facility, and main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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