Overnight Valet Attendant – The Clancy $19.18 - $21.71/HR + Tips

Towne Park is a distinguished hospitality services company dedicated to creating exceptional experiences for its guests. With a strong commitment to customer service, Towne Park aims to make a positive impact on millions of patients, visitors, and guests by delivering compassionate and professional hospitality. Their team members play a vital role in easing the anxiety of patients and families, creating memorable moments for guests visiting new cities, and supporting colleagues to foster a positive work environment. The company values every smile and strives to brighten each day through personalized and attentive service. Known as a place where employees can truly make a difference, Towne Park offers a rewarding career beyond just a job, focusing on meaningful customer interactions and personal growth.

The Guest Service Associate position at Towne Park is a crucial role that involves providing outstanding hospitality services to guests during overnight shifts, specifically from 11pm to 7am. This position includes responsibilities such as parking and retrieving guest vehicles safely and efficiently, assisting guests with luggage pickup and delivery, and maintaining courteous and professional interactions. The role requires a high degree of attention to detail, excellent communication skills, and the ability to handle multiple tasks with friendliness and efficiency. Towne Park offers competitive hourly pay ranging from $19.18 to $19.50, plus tips, along with a $2.21 shift differential for overnight work. Additionally, eligible employees have access to various benefits that include accident, critical illness, and hospital indemnity insurance, telemedicine services, and a 401k retirement plan. These benefits depend on job classification, length of employment, and hours worked.

Guest Service Associates are expected to greet guests warmly, address them respectfully using their last names, and provide helpful information about parking rates, facility amenities, and local attractions. They are also responsible for safely driving vehicles within the valet system, issuing claim checks, and accurately handling revenue transactions. The role emphasizes safety and professionalism, as well as punctuality and reliability, as associates contribute significantly to the overall guest experience and operational efficiency. Physical demands include frequent standing, walking, and the ability to lift up to 100 pounds occasionally, often requiring work outdoors in varying weather conditions. Towne Park supports a diverse and inclusive workplace by offering reasonable accommodations to qualified individuals with disabilities.

In summary, a career as a Guest Service Associate at Towne Park provides an opportunity to engage with guests in a meaningful way while working in a supportive and dynamic environment. This overnight role offers competitive compensation, essential benefits, and the chance to grow within a reputable hospitality services company dedicated to excellence and making a real impact on people's lives every day.