Overnight Valet Attendant - Pittsburgh, PA

Parking Management Company (PMC) is a nationally recognized leader in the hospitality-focused parking services industry, proudly headquartered in Nashville, Tennessee. PMC has established an impeccable reputation by providing comprehensive parking solutions such as valet and self-parking management, shuttle services, event parking, and porter/bell services. These offerings cater to a variety of sectors including hotels, resorts, healthcare facilities, and event venues, creating an integrated extension of the hospitality experience. PMC's commitment to excellence and its guest-first philosophy have positioned the company as a trusted partner for delivering seamless, high-touch service to both partners and guests across the country. By combining strategic expertise with frontline hospitality, PMC enhances guest satisfaction and operational efficiency at every location it serves. Learn more by visiting ParkingMgt.com.

Joining PMC as an Overnight Valet Attendant means stepping into a critical role that ensures exceptional guest service during the late-night hours. This position is key to maintaining guest satisfaction by providing prompt, courteous, and secure valet services when many usual day staff have departed. The role requires safely parking and retrieving guests' vehicles while diligently monitoring the parking area to maintain security. As the overnight representative of the hotel, the valet attendant must exhibit professionalism, poise, and a keen eye for detail, significantly impacting guests' late-night arrivals and departures. This role supports a smooth, welcoming experience that reflects the high standards and hospitality values integral to PMC and its clients.

The Overnight Valet Attendant’s responsibilities include warmly greeting guests, assisting with luggage and vehicle needs, conducting thorough vehicle inspections to document any existing damages, and adhering strictly to all safety and key handling protocols. Vigilance is essential, as the attendant monitors the parking area consistently through the night, responding efficiently to guest requests or concerns. Maintaining an organized and clean valet station that meets the professionalism expected by hotels is also an integral part of this role. Additionally, precise timekeeping and gratuity recording in compliance with company policy is required to support operational accuracy and payroll.

Candidates joining PMC are expected to arrive punctually, dressed in full uniform, and comply with all hotel policies and safety guidelines. Being able to support team members and assist with additional tasks ensures smooth overnight operations and fosters a collaborative environment that elevates overall service quality. Prior customer service experience is preferred but not mandatory, as PMC values a positive attitude and a strong commitment to providing excellent guest experience.

PMC is an equal opportunity employer and embraces diversity and inclusion in its workforce. Employment is at-will, and the company complies fully with all wage, hour, and leave laws, including the Fair Labor Standards Act (FLSA). This role is non-exempt and eligible for overtime pay. PMC also offers various benefits to eligible employees, such as medical, vision, and dental insurance; 401(k) plans; life and critical illness supplemental insurance; bonuses; ongoing training and leadership development programs; and tuition assistance. They are committed to fostering growth and providing employees multiple nationwide opportunities to advance their careers.

This position requires physical requirements such as the ability to stand, walk, and lift up to 50 lbs for extended periods, and to work outdoors in various weather conditions. Evening, weekend, and holiday availability are essential. Overall, the Overnight Valet Attendant role at PMC offers a dynamic, rewarding opportunity to be part of a team dedicated to hospitality excellence and guest service innovation, with full support and resources to thrive in this essential service-oriented career.