Overnight Valet Attendant - Part Time - $18.30/HR + Tips - Marriott Waterfront

Towne Park is a well-established company specializing in premium parking and valet services, committed to delivering outstanding guest experiences across numerous locations. Known for its professionalism and customer-centric approach, Towne Park emphasizes a supportive working environment and competitive compensation. The company focuses on hiring dedicated individuals who prioritize safety, efficiency, and exceptional service in their daily roles. Towne Park's culture promotes teamwork, diversity, and ongoing training to uphold high service standards and foster employee growth. With operational sites commonly located near hotels, event centers, and commercial establishments, the company plays a critical role in managing vehicle logistics and guest interactions with care and respect.

The role of Guest Service Associate at Towne Park is crucial in providing exceptional hospitality and valet services to guests. This position is responsible for the courteous and efficient parking and retrieval of guest vehicles, ensuring safety as a top priority. In addition to parking responsibilities, the associate assists guests with their luggage upon arrival and departure, supporting a seamless and welcoming experience. The Guest Service Associate is also expected to maintain a friendly and professional demeanor, greeting every guest with respect and personalized attention by using guest last names and appropriate salutations. Handling guest inquiries about the facility amenities, local attractions, and transportation arrangements forms an important part of the job. The associate explains parking rates and processing methodologies clearly and manages ticketing and payment collection effectively. This position demands good communication skills, an ability to operate vehicles cautiously including parallel parking and potentially manual transmission, and a mindset focused on providing personalized services with a smile.

This is a part-time position offering an hourly wage of $18.50 plus tips, reflecting competitive compensation within the hospitality and parking services industry. The typical work schedule is two days a week, making it an ideal opportunity for individuals seeking flexible working hours. Towne Park offers several employee benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and access to the company’s 401k retirement savings plan, with eligibility based on classification and hours worked. It is important to note that seasonal and temporary roles may not qualify for these benefits. The role requires an associate who is physically capable of performing various demanding tasks such as standing, walking, bending, and occasionally lifting weights up to 100 pounds, often working outdoors in variable weather conditions. Reasonable accommodations are provided for employees with disabilities, ensuring an inclusive work environment.

Overall, the Guest Service Associate position at Towne Park offers an enriching and dynamic work environment for those passionate about hospitality and customer service. Candidates will engage in meaningful interactions with guests, represent the company’s brand positively, and develop skills in guest relations, vehicle handling, and operational procedures. The role is focused on delivering a seamless, safe, and welcoming parking experience for all clients, contributing directly to the reputation of Towne Park as a leader in parking solutions and guest services.