Overnight Valet Attendant - Louisville Marriott Downtown

Towne Park is a renowned hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests every year. The company prides itself on delivering compassionate service that eases anxieties and creates memorable moments for guests in various settings, including hospitals, hotels, and other facilities. Towne Park’s commitment to service excellence has made it a trusted name in the hospitality industry, with a work culture centered on making a positive impact each day. Employees at Towne Park are valued not just for their work but for their ability to make meaningful connections with customers and colleagues alike, fostering an environment where smiles and satisfaction are the standard. The organization's mission is to create smiles by delivering exceptional experiences, making it much more than just a job but a career where individuals can truly make a difference. Towne Park’s employment opportunities come with a focus on fairness and competitive compensation, recognizing the skills and dedication of their team members.

The Guest Service Associate role at Towne Park is an overnight position with a schedule from 11 p.m. to 7 a.m. and offers an hourly base pay range of $16 to $18 per hour, supplemented by tips ranging from $5 to $10 per hour. This position is a fantastic opportunity for individuals passionate about hospitality and guest relations to join a company where they can positively affect the experiences of those they serve. The role involves key responsibilities such as parking and retrieving guest vehicles safely and efficiently, assisting guests with luggage, and providing helpful information about the facility and local area. The Guest Service Associate serves as the first point of contact for guests, maintaining a pleasant, friendly, and professional demeanor at all times. This includes greeting guests warmly, assisting with directions or transportation, managing claim checks and ticketing processes, and ensuring smooth operational procedures within the valet system. Towne Park values employees who take pride in their work, demonstrate strong communication skills, and maintain a high level of safety consciousness. The working environment is dynamic and often requires physical activity, including walking, standing, lifting, and exposure to various weather conditions. Physical demands include the occasional need to lift heavy objects and perform specific parking maneuvers like parallel parking, with the potential need to operate manual transmission vehicles.

Towne Park supports its employees by offering various benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine options, and the opportunity to participate in a 401k retirement savings plan. While eligibility for these benefits depends on job classification, length of employment, and hours worked, they demonstrate the company's commitment to the well-being and future security of its workforce. Seasonal or temporary roles do not qualify for these benefits. Overall, this role is suited for motivated individuals looking to embark on or continue a rewarding career in hospitality services within a respected and supportive company. Towne Park’s culture, compensation, and career development opportunities make it an excellent choice for those eager to make a tangible difference every day.