Overnight Valet Attendant - Embassy Suites Louisville

Towne Park is a reputable and well-established hospitality services company dedicated to delivering exceptional guest experiences in various settings including airports, hospitals, hotels, and event venues. With a strong commitment to customer satisfaction, Towne Park prides itself on creating smiles and memorable moments by understanding the unique needs of each guest and ensuring their experience is seamless and enjoyable. The company’s services revolve around hospitality-driven parking and guest services which help minimize stress and enhance convenience for millions of visitors every year. Towne Park operates with the philosophy that every interaction matters—whether it is offering a warm greeting or assisting with luggage, the company believes every touchpoint is an opportunity to make a positive impact. Towne Park offers not just a job but a chance to be part of a mission-oriented team that values the satisfaction of guests and the professional growth of its employees.

The role of Guest Service Associate at Towne Park is both dynamic and rewarding, centered around providing attentive, friendly, and efficient hospitality services to guests. This position involves parking and retrieving vehicles safely, assisting guests with luggage, and offering helpful information about the location and local amenities. The Guest Service Associate plays a critical role in creating a welcoming environment and ensuring smooth operations in guest handling. Those in this role work night shifts (11 PM to 7 AM) and receive competitive hourly pay that includes base pay, shift differentials, and tips. Employees may also have the opportunity to enroll in benefits such as various insurance plans and a 401k retirement plan, subject to eligibility criteria. The position requires excellent customer service skills, a professional demeanor, and the ability to work efficiently while maintaining safety and courtesy at all times. It is suitable for individuals who enjoy interacting with people and take pride in delivering quality service, all while working in a variety of weather conditions and physical demands. Towne Park values diversity and inclusion and provides accommodations to enable individuals with disabilities to fulfill their job responsibilities. This career offers growth potential and the satisfaction of directly impacting guests’ experiences in meaningful ways.