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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $8.00 - $10.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan
Job Description
Towne Park is a reputable and well-established hospitality services company dedicated to delivering exceptional guest experiences in various settings including airports, hospitals, hotels, and event venues. With a strong commitment to customer satisfaction, Towne Park prides itself on creating smiles and memorable moments by understanding the unique needs of each guest and ensuring their experience is seamless and enjoyable. The company’s services revolve around hospitality-driven parking and guest services which help minimize stress and enhance convenience for millions of visitors every year. Towne Park operates with the philosophy that every interaction matters—whether it is offering a warm greeting or assisting... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to present information effectively to individuals and groups
- Ability to perform basic arithmetic including addition, subtraction, multiplication, and division with American money
- Understanding of 24 hour and military time
- Understanding of applicable rate calculations
- Ability to operate a manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state of work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to present information effectively in one-on-one and small group situations to guests, clients and employees
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities of the facility and main attractions in the area
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved places
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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