Overnight Valet Attendant ($20/hr + tips) - Portland Hotels

Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences across a variety of venues, including hospitals, hotels, airports, and entertainment centers. With a mission focused on creating smiles, Towne Park places a high priority on customer satisfaction, compassionate service, and operational excellence. The company prides itself on impacting millions of patients, visitors, and guests, ensuring their experiences are pleasant, stress-free, and memorable. As a company that values its employees, Towne Park fosters a supportive work environment where staff members can develop professionally while making a meaningful difference every day. Towne Park’s team members enjoy a workplace culture that encourages respect, teamwork, and recognizing individual contributions, which are essential elements that drive the company’s sustained success in the hospitality industry.

The Guest Service Associate position at Towne Park offers a unique opportunity to join a company dedicated to superior customer service and community impact. This role is focused on delivering attentive, friendly, and efficient hospitality services by assisting guests with parking and retrieving their vehicles safely and promptly. In addition to vehicle handling, the Guest Service Associate supports luggage handling, assists guests with inquiries about local attractions and facility amenities, and provides general assistance to ensure a smooth and welcoming experience. This overnight shift role is compensated at approximately $20 per hour, plus tips, reflecting Towne Park’s commitment to fair and competitive wages adjusted for skills, experience, and location.

Serving as the tangible face of Towne Park’s hospitality, the Guest Service Associate maintains a positive and professional demeanor at all times. The role demands not only operational skills in vehicle handling and safety but also strong interpersonal skills such as greeting guests warmly, using proper telephone etiquette, and offering personalized interactions by addressing guests by their last names. The position requires adherence to established procedures regarding parking ticket issuance, revenue collection, and damage surveys, which underscores the importance of accuracy and accountability in daily tasks. Additionally, the Associate acts as a resource for guests by providing directions, booking assistance, and shuttle transportation, reinforcing Towne Park’s reputation for attentive guest service. The ideal candidate enjoys working outdoors in variable weather conditions and is physically capable of managing tasks such as lifting luggage and walking extensive distances during shifts.

Towne Park supports its employees with benefits including accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and access to a 401k retirement savings plan, provided eligibility criteria are met based on employment status and hours worked. These benefits highlight Towne Park’s commitment to employee well-being and long-term financial security. Though the role may have seasonal or temporary options, full-time associates gain access to these comprehensive programs. Overall, this position offers a rewarding pathway for individuals passionate about hospitality and customer service, with opportunities to make a real difference in the daily lives of guests and colleagues alike.