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Overnight Valet Attendant - Dayton, OH at Parking Management Company Dayton, OH

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $14.00 - $15.00
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
Paid training
Tuition Assistance

Job Description

Parking Management Company (PMC) is a nationally recognized leader in the hospitality-focused parking services industry, headquartered in Nashville, Tennessee. PMC specializes in providing comprehensive valet and self-parking solutions, shuttle services, event parking, and porter/bell services to a diverse range of industries including hotels, resorts, healthcare facilities, and event venues across the United States. Renowned for its commitment to excellence and a guest-first approach, PMC acts as an extension of the hospitality experience, delivering seamless and high-quality customer service tailored to meet the unique needs of its partners and guests. PMC fosters a culture of professionalism, respect, and ongoing development, with opportunities for career growth and internal leadership programs on a nationwide scale. PMC values pay transparency and equity, providing competitive wages, benefits, and bonuses to support its employees and maintain a motivated workforce.

The role of Overnight Valet Attendant based in Dayton, OH, is a vital position within PMC’s Valet Parking Operations department. Reporting directly to the Guest Service Coordinator, this full-time or part-time position offers an hourly wage between $14.00 and $15.00, supplemented with daily cash tips that reflect service performance and customer interactions. The Overnight Valet Attendant serves as the first and last point of contact for guests, emphasizing the importance of creating a welcoming, professional atmosphere while ensuring the safety and security of all vehicles under their care. This role demands a dedicated focus on operational safety protocols, efficient vehicle handling, and exceptional guest service to uphold PMC’s high standards.

The primary objective of the Overnight Valet Attendant is to provide courteous, efficient, and safe valet services while maintaining a secure environment for both guests and vehicles. Responsibilities include warmly greeting guests upon arrival, conducting vehicle damage inspections with clear documentation, managing traffic flow, and swiftly retrieving vehicles upon guest request. A key aspect of this role is fostering a positive guest experience by handling any inquiries or challenges with professionalism and promptness. The attendant must maintain a clean, organized valet area and adhere strictly to all company policies regarding attendance, timekeeping, and tip reporting.

Physical demands include standing, walking, running short distances, and lifting up to 50 pounds for extended periods, sometimes under varying weather conditions such as heat, cold, or rain. The role involves working both indoors and outdoors, including parking garages and areas with active traffic, requiring vigilant attention to safety protocols. A valid driver’s license, a clean driving record, and the ability to pass a background check are mandatory. Strong communication skills, a customer service mindset, and the ability to adapt to changing environments are essential to succeed as an Overnight Valet Attendant at PMC.

This position offers an excellent opportunity for individuals who thrive in fast-paced, guest-oriented environments and who are eager to contribute to a team focused on delivering top-notch service. PMC supports employee development through paid training, tuition assistance programs, and internal growth opportunities. Additional benefits include health insurance options, 401(k) plans, paid time off, and various discounts, making this role not only a job but a career path within a respected and growing company. If you are dedicated, dependable, and interested in providing outstanding guest service while ensuring smooth parking operations, the Overnight Valet Attendant role at PMC in Dayton, OH is an ideal fit.

Job Requirements

  • High school diploma or GED
  • previous customer service experience preferred
  • valid driver’s license
  • reliable transportation
  • clean driving record with no more than three moving violations in three years
  • ability to pass background check
  • ability to stand, walk, run short distances and lift up to 50 pounds
  • availability to work evenings, weekends, and holidays
  • maintain professional appearance and grooming standards

Job Qualifications

  • High school diploma or GED required
  • previous customer service experience preferred
  • valid driver’s license and reliable transportation required
  • clean driving record with no more than three moving violations in three years
  • ability to pass and maintain a clean background check
  • strong hospitality and customer service skills
  • excellent communication and professional demeanor
  • ability to adapt to changing environments and manage multiple responsibilities
  • physically able to stand, walk, run short distances and lift up to 50 pounds
  • availability to work evenings, weekends, and holidays
  • maintain professional appearance and comply with uniform and grooming standards

Job Duties

  • Conduct vehicle damage inspections and document parking locations on claim tickets
  • safely and efficiently park and retrieve guest vehicles following key handling procedures
  • maintain compliance with attendance and timekeeping policies including accurately reporting tips
  • keep valet areas clean, organized, and presentable
  • handle challenging situations professionally and resolve problems promptly
  • maintain regular attendance and adhere to company policies including arrival in full uniform and proper grooming
  • perform other tasks as needed to support company operational goals while remaining flexible and responsive to changing business demands

Job Criteria

Experience

Entry Level (1-2 years)


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