Overnight Valet Attendant - Coronado Island Marriott Resort $16.90/HR + Tips

Towne Park is a premier parking management company known for providing top-notch, customer-focused parking solutions across a wide spectrum of venues including hotels, airports, convention centers, and entertainment complexes. They are dedicated to delivering exceptional service and ensuring each guest’s parking experience is seamless, efficient, and welcoming. Towne Park prides itself on its commitment to safety, professionalism, and friendly customer service. Their reputation as one of the leaders in the parking management industry stems from a consistent focus on quality, innovation, and employee development. They offer competitive compensation packages and a comprehensive benefits program designed to promote well-being and job satisfaction among their workforce.

The Guest Service Associate role at Towne Park is a vital position focused on delivering an outstanding hospitality experience to every guest. This is an overnight position with work scheduled from Monday through Sunday, offering an hourly wage starting at $16.90 plus tips, with an additional $2.25 shift differential for overnight hours. The role centers around attentively managing guest vehicle parking and retrieval in a safe, courteous, and efficient manner. Beyond vehicle handling, the Guest Service Associate will assist guests with luggage, provide directions, shuttle guests when needed, and answer various inquiries regarding the facility and local attractions. This position requires a friendly and professional demeanor, excellent communication skills, and the ability to handle multiple responsibilities while ensuring guest satisfaction.

Essential job functions include greeting guests promptly within five feet, addressing them by their last names, explaining parking rates and procedures, and managing key and ticket control with strict adherence to company policies. The role demands not only strong customer service skills but also physical fitness and the ability to operate vehicles safely, including manual transmission and parallel parking. Working conditions entail spending most of the shift outdoors under varying weather conditions, which requires resilience and adaptability.

This position suits candidates who enjoy interactive roles, have a keen eye for detail in service delivery, and are comfortable performing physically demanding tasks. Towne Park also offers accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine benefits, and the opportunity to participate in a 401k retirement plan, with eligibility based on job classification and hours worked. Seasonal or temporary employees are excluded from benefits enrollment. Towne Park prioritizes inclusivity and accommodations, welcoming individuals with disabilities to apply and perform essential duties with appropriate adjustments.