
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $17.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
competitive salary
Employee Discounts
opportunities for training
career advancement
supportive work environment
rewards program
flexible scheduling
Job Description
Embassy Suites by Hilton Buffalo is a distinguished hospitality establishment located in the Avant building in Downtown Buffalo, New York. The hotel offers 182 all-suite rooms featuring upscale amenities, exceptional service, and spectacular views of landmarks such as Niagara Falls and the Southern Tier. Situated in the vibrant heart of Buffalo's financial, government, and entertainment districts, this hotel is known for its commitment to guest satisfaction, comfort, and a welcoming atmosphere. The Avant building also houses luxury condominiums, Class A office spaces, and world-class restaurants, creating a unique environment that blends hospitality with an urban lifestyle.
Embassy Suites Buffalo prides itself on maintaining a supportive and friendly work environment where associates are encouraged to uphold high standards of teamwork, mutual respect, and integrity. The hotel focuses on creating meaningful experiences for guests by hiring courteous, helpful individuals who aim to make every guest feel at home and valued, leading to repeat visits. With opportunities for career advancement, comprehensive training, and a culture that embraces professionalism and hospitality values, Embassy Suites Buffalo is an excellent place to build a rewarding career in the hospitality industry.
The Overnight Valet Attendant position at Embassy Suites by Hilton Buffalo is a vital role within the hotel's guest services team. This part-time role requires the individual to work from 10:00 PM to 7:00 AM, including weekends and holidays, offering flexible scheduling to align with business needs. The primary responsibility of the Overnight Valet Attendant is to provide prompt, courteous, and safe parking services to guests, ensuring their vehicles are handled with care and professionalism. This includes the efficient movement and parking of vehicles within the hotel's designated parking areas while maintaining accurate records and adhering to safety protocols.
Additionally, the role involves front of house duties such as assisting guests with luggage, supporting Door Attendants, and maintaining cleanliness in the parking area, hotel lobby, and breakfast buffet. The attendant also supports various hotel departments during low-activity periods by performing tasks such as sweeping, mopping, and light maintenance work. Providing excellent customer service, responding to guest inquiries, and contributing to a hospitable atmosphere are essential aspects of this position.
Candidates for this position must possess a valid driver’s license, a clean driving record, and the ability to operate vehicles safely. While high school education or equivalent is preferred, experience in the hospitality industry and certifications such as CPR or First Aid are advantageous. The role demands physical stamina, including lifting luggage and managing vehicle logistics, and requires excellent communication skills, a customer-oriented attitude, and the ability to handle emergency situations with professionalism.
By joining the Embassy Suites Buffalo team as an Overnight Valet Attendant, employees become part of a dynamic hospitality environment that values dedication, flexibility, and guest satisfaction. The hotel offers competitive compensation, a supportive work culture, employee discounts, and career growth opportunities, making it an attractive employment option for those passionate about cars and hospitality service excellence.
Embassy Suites Buffalo prides itself on maintaining a supportive and friendly work environment where associates are encouraged to uphold high standards of teamwork, mutual respect, and integrity. The hotel focuses on creating meaningful experiences for guests by hiring courteous, helpful individuals who aim to make every guest feel at home and valued, leading to repeat visits. With opportunities for career advancement, comprehensive training, and a culture that embraces professionalism and hospitality values, Embassy Suites Buffalo is an excellent place to build a rewarding career in the hospitality industry.
The Overnight Valet Attendant position at Embassy Suites by Hilton Buffalo is a vital role within the hotel's guest services team. This part-time role requires the individual to work from 10:00 PM to 7:00 AM, including weekends and holidays, offering flexible scheduling to align with business needs. The primary responsibility of the Overnight Valet Attendant is to provide prompt, courteous, and safe parking services to guests, ensuring their vehicles are handled with care and professionalism. This includes the efficient movement and parking of vehicles within the hotel's designated parking areas while maintaining accurate records and adhering to safety protocols.
Additionally, the role involves front of house duties such as assisting guests with luggage, supporting Door Attendants, and maintaining cleanliness in the parking area, hotel lobby, and breakfast buffet. The attendant also supports various hotel departments during low-activity periods by performing tasks such as sweeping, mopping, and light maintenance work. Providing excellent customer service, responding to guest inquiries, and contributing to a hospitable atmosphere are essential aspects of this position.
Candidates for this position must possess a valid driver’s license, a clean driving record, and the ability to operate vehicles safely. While high school education or equivalent is preferred, experience in the hospitality industry and certifications such as CPR or First Aid are advantageous. The role demands physical stamina, including lifting luggage and managing vehicle logistics, and requires excellent communication skills, a customer-oriented attitude, and the ability to handle emergency situations with professionalism.
By joining the Embassy Suites Buffalo team as an Overnight Valet Attendant, employees become part of a dynamic hospitality environment that values dedication, flexibility, and guest satisfaction. The hotel offers competitive compensation, a supportive work culture, employee discounts, and career growth opportunities, making it an attractive employment option for those passionate about cars and hospitality service excellence.
Job Requirements
- Valid driver’s license
- Evidence of insurability
- Clean driving record
- Ability to arrive to work on time and maintain alertness
- Ability to read, write, listen, and communicate effectively in English
- Ability to safely operate vehicles
- Ability to lift, carry, or move luggage and packages
- Ability to work in a 24-hour, 7-day per week business setting
- Willingness to work overnight shifts from 10:00 PM to 7:00 AM
- Availability to work weekends and holidays
Job Qualifications
- High school degree or equivalent preferred
- Valid driver’s license and clean driving record required
- Employment experience in hospitality preferred
- CPR certification and/or First Aid training preferred
- Ability to safely operate vehicles with automatic or standard transmissions
- Strong customer service skills with ability to communicate effectively and empathetically
- Ability to use hotel computer software and record keeping systems
- Capability to work flexible schedules including weekends and holidays
Job Duties
- Promptly answer valet phone using positive and clear communication
- Verbally arrange and confirm parking valet requests from guests
- Ticket vehicles with guest name, room number, car license, make/model, amount of charge, and length of stay
- Maintain neat and accurate logs of keys and complete required valet parking log sheets and reports
- Retrieve information on guest vehicles and claim checks using valet desk computer system
- Operate vehicles using safe driving practices to ensure safe delivery to and from parking areas
- Assist Door Attendant in opening car doors and unloading/loading luggage
- Keep parking area, hotel lobby, and breakfast buffet clean including trash removal
- Support other departments during down-time with tasks like sweeping, mopping, folding towels, and changing light bulbs
- Respond accurately to general inquiries regarding hotel services and attractions
- Provide support during guest check-in and check-out processes
- Maintain cleanliness of guest vehicles
- Ensure guest vehicles are driven only to approved parking areas and never used for personal purposes without consent
- Report maintenance deficiencies, safety hazards, accidents, or injuries
- Follow Personal Protective Equipment requirements and report any defective or lost equipment
- Follow all safety procedures and act appropriately in emergencies
- Maintain a clean and professional uniform and personal appearance
- Maintain a hospitable service atmosphere at all times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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