Overnight Valet Attendant

Embassy Suites Buffalo is a distinguished hotel nestled within the Avant building in Downtown Buffalo, known for its luxurious 182 all-suite rooms and panoramic views stretching from Niagara Falls to the Southern Tier hills. The Avant building is a mixed-use skyscraper that houses upscale condominiums, premier Class A office spaces, and world-class dining establishments, placing Embassy Suites Buffalo in the heart of financial, government, and entertainment districts. This prime location enhances the hotel’s appeal to business travelers and tourists alike, offering unparalleled service and amenities in a vibrant urban setting.

The hotel prides itself on creating a supportive, friendly work culture focused on guest satisfaction and professional growth. Employees at Embassy Suites Buffalo are valued for their honesty, mutual respect, and teamwork, fostering an open atmosphere where high standards are the norm. The hotel’s commitment to career advancement is evident through robust training programs and opportunities to rise within the hospitality industry.

The Overnight Valet Attendant position at Embassy Suites Buffalo is a part-time role, typically scheduled from 10:00 PM to 7:00 AM, including weekends and holidays. Flexibility in scheduling is essential due to the variable hours based on business needs. This role is perfect for individuals passionate about cars and customer service who seek a dynamic and rewarding opportunity in hospitality.

The role involves the safe and courteous movement and parking of guest vehicles, ensuring quick turnaround times without sacrificing safety. Valet Attendants play a pivotal role in the guest experience, providing assistance with luggage, managing vehicle tickets, and maintaining orderly operations in the valet area and hotel lobby. Alongside driving duties, attendants help keep public areas clean and support other departments during downtime, reflecting a team-oriented environment.

Key responsibilities include answering valet calls with professionalism, managing guest vehicle information accurately, adhering to safety protocols, and delivering vehicles promptly. Valet attendants must maintain clear and organized records of keys and tickets and operate vehicles responsibly in designated parking areas. Beyond vehicle logistics, the role demands excellent guest interaction skills, as attendants assist with check-in inquiries, directions, and luggage handling, enhancing the overall guest experience.

Physical demands of the job require constant movement, including sitting, standing, walking, and stair climbing, along with the ability to lift luggage up to 75 pounds and push or pull loads up to 500 pounds with assistance. The role also requires manual dexterity and a high degree of alertness to uphold safety standards in a fast-paced, 24/7 operational setting.

Embassy Suites Buffalo seeks candidates with a valid driver’s license, clean driving record, and evidence of insurability. While a high school diploma or equivalent is preferred, prior hospitality experience and certifications such as CPR or First Aid are advantageous. Strong communication skills, a customer service mindset, and the ability to operate hotel computer systems are also critical for success.

Joining Embassy Suites Buffalo as an Overnight Valet Attendant means becoming part of a team dedicated to exceptional service and professional development. The company offers competitive wages, a supportive workplace, employee discounts, and opportunities for career growth. This role not only delivers immediate guest service satisfaction but also sets the foundation for a fulfilling hospitality career.