Overnight Valet Attendant (11pm-7am)

Cincinnati, OH, USA|

Job Overview

Compensation

Hourly

Range $13.75 - $17.50

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Uniform allowance

Employee assistance program

Job Description

About the Employer: Our client is a premier hospitality establishment dedicated to providing outstanding guest experiences through exceptional service and attention to detail. As a respected hotel destination, the company prides itself on its commitment to excellence and a warm, welcoming atmosphere that makes every guest feel valued from the moment they arrive. The company operates with a strong focus on staff training, teamwork, and maintaining high standards of safety and professionalism to ensure an outstanding environment for both guests and employees.

About the Role: The Valet Attendant position plays a vital role in delivering top-tier service to guests by managing vehicle parking and retrieval with the utmost care, efficiency, and friendliness. This role requires a high level of attentiveness and a welcoming demeanor as the first point of contact for many guests arriving at the property. Key responsibilities include opening car doors and hotel entrance doors, assisting with guest luggage during arrivals and departures, and providing guests with accurate information about hotel amenities, services, and local attractions. The Valet Attendant is also responsible for maintaining the safety and security of vehicles and parking facilities, ensuring smooth traffic flow within the property, and supporting the front office and concierge staff as needed.

The position demands physical stamina, including standing for extended periods, running short distances multiple times daily, and frequently entering and exiting guests' vehicles. The Valet Attendant is expected to uphold all company policies, including safety protocols, personal appearance standards, and teamwork values. This role requires a valid driver's license held for at least one year and a commitment to providing exceptional hospitality with a professional and courteous attitude. Working as a Valet Attendant offers an excellent opportunity to be part of a dynamic hospitality team where employee contributions are valued and where the focus lies on seamless guest experiences and operational excellence. This position is ideal for individuals who thrive in fast-paced environments and enjoy interacting directly with guests to enhance their stay through effective and friendly service.

Job Requirements

Standing at least 8 hours a day
Running up to 200 yards 50 times a day or more
Entering and exiting customers vehicles 75 or more times daily
Lifting wheelchairs, strollers, walkers, baggage, gifts in and out of customers vehicles
A valid driver’s license to operate a motor vehicle held for at least one year prior to applying

Job Qualifications

High school diploma or equivalent
Prior experience in hospitality or valet services preferred
Excellent communication and customer service skills
Ability to work a flexible schedule including nights, weekends, and holidays
Valid driver’s license held for at least one year
Strong physical stamina and ability to stand and move for long periods
Ability to operate a motor vehicle safely and efficiently
Professional appearance and demeanor
Team-oriented with a positive attitude

Job Duties

Open doors and assist guests/visitors entering and leaving property
Monitor and direct personal and commercial vehicle traffic on property to ensure legal parking and efficient flow
Supply guests with directions and information regarding property amenities, services, hours of operation, and local areas of interest
Monitor and maintain safety, security, and cleanliness of parking areas and report hazards or security issues
Maintain security of vehicles and vehicle keys
Communicate parking procedures to guests/visitors
Identify and explain room features to guests
Transport guest luggage to and from guest rooms and designated bell area
Assist with luggage storage and retrieval
Assist guests in and out of vehicles, including loading/unloading luggage
Assist Concierge and Front Office staff with guest requests and services as needed
Follow all company safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions to manager
Ensure uniform and personal appearance is clean and professional
Develop and maintain positive working relationships with colleagues
Perform all other duties as assigned by supervisor