
Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Benefits
Compensation range of 17.00 - 18.00 per hour plus tips
vacation/sick leave for full-time and part-time employees
holiday pay for full-time and part-time employees
discount programs
Job Description
Ace Parking is a leading parking management company in the United States with over 75 years of experience in the industry. Known for its commitment to exceptional service, community values, and innovation, Ace Parking has solidified its status as a premier provider by fostering strong relationships with clients, partners, and guests. As one of the largest privately held parking management companies, Ace Parking combines a rich history with a forward-thinking approach, leveraging new technologies to continuously improve its service delivery and maintain its position in a competitive market. The company’s culture is deeply rooted in clear values such as caring, loyalty, humility, and a dedication to community, which guide the way employees interact with each other and with customers.
The Valet Parking Attendant position at Ace Parking offers an exciting opportunity to be a part of a dynamic team focused on delivering outstanding customer experiences. This role is pivotal in ensuring guests receive prompt, courteous, and professional service when parking and retrieving their vehicles. Valet attendants are expected to uphold the company’s core values of accountability, communication, family, exceptional service, and profitability. They play a key role in maximizing operational efficiency and revenue while maintaining a clean and organized parking environment.
Valet attendants are responsible for safely handling vehicles with care, following strict company procedures to ensure security and safety. They are the face of the company to guests, responsible for greeting visitors warmly, providing clear information on parking procedures and fees, and addressing any customer concerns in a calm and professional manner. Teamwork is essential in this role, as attendants support each other during busy periods, fostering a collaborative and supportive workplace environment that feels like an extended family.
In addition to excellent customer service skills, valet attendants help maintain the cleanliness of parking areas and may assist guests with additional requests such as carrying bags or providing directions. They must also be vigilant in identifying and reporting equipment malfunctions or maintenance needs to minimize downtime and maintain smooth operations. This role requires physical capability to move quickly and handle weights up to 50 lbs. Prior experience in valet or customer service is advantageous but not mandatory.
Ace Parking offers competitive compensation ranging from $17.00 to $18.00 per hour plus tips, along with benefits including vacation and sick leave for both full-time and part-time employees, holiday pay, and staff discount programs. The company is dedicated to fostering an inclusive workplace and encourages applications from all qualified candidates, ensuring reasonable accommodations for persons with disabilities. This position offers a meaningful career path within a company that values respect, accountability, and exceptional service, making it an ideal choice for individuals seeking a customer-focused role in a supportive and value-driven environment.
The Valet Parking Attendant position at Ace Parking offers an exciting opportunity to be a part of a dynamic team focused on delivering outstanding customer experiences. This role is pivotal in ensuring guests receive prompt, courteous, and professional service when parking and retrieving their vehicles. Valet attendants are expected to uphold the company’s core values of accountability, communication, family, exceptional service, and profitability. They play a key role in maximizing operational efficiency and revenue while maintaining a clean and organized parking environment.
Valet attendants are responsible for safely handling vehicles with care, following strict company procedures to ensure security and safety. They are the face of the company to guests, responsible for greeting visitors warmly, providing clear information on parking procedures and fees, and addressing any customer concerns in a calm and professional manner. Teamwork is essential in this role, as attendants support each other during busy periods, fostering a collaborative and supportive workplace environment that feels like an extended family.
In addition to excellent customer service skills, valet attendants help maintain the cleanliness of parking areas and may assist guests with additional requests such as carrying bags or providing directions. They must also be vigilant in identifying and reporting equipment malfunctions or maintenance needs to minimize downtime and maintain smooth operations. This role requires physical capability to move quickly and handle weights up to 50 lbs. Prior experience in valet or customer service is advantageous but not mandatory.
Ace Parking offers competitive compensation ranging from $17.00 to $18.00 per hour plus tips, along with benefits including vacation and sick leave for both full-time and part-time employees, holiday pay, and staff discount programs. The company is dedicated to fostering an inclusive workplace and encourages applications from all qualified candidates, ensuring reasonable accommodations for persons with disabilities. This position offers a meaningful career path within a company that values respect, accountability, and exceptional service, making it an ideal choice for individuals seeking a customer-focused role in a supportive and value-driven environment.
Job Requirements
- High school diploma or GED
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work effectively in a team environment
- Exceptional customer service skills
- Reliable and friendly demeanor
- Physical ability to move quickly and lift heavy items up to 50 lbs
- Previous valet or customer service experience is a plus
Job Qualifications
- High school diploma or GED
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work effectively in a team environment
- Exceptional customer service skills
- Reliable and friendly demeanor
- Physical ability to move quickly and lift heavy items up to 50 lbs
- Previous valet or customer service experience is a plus
Job Duties
- Promptly and safely park and retrieve vehicles following company policies and procedures
- Ensure keys are securely stored
- Adhere to company policies and safety guidelines at all times
- Greet guests warmly and professionally, establishing a positive first impression
- Effectively communicate parking procedures and fees to guests
- Assist customers with any questions or concerns they may have and handle any issues in a calm and professional manner
- Coordinate with fellow team members to ensure efficient service delivery
- Foster a collaborative and supportive team environment, treating colleagues as an extension of your work family
- Assist team members during peak times or when needed, promoting a sense of unity and cooperation within the department
- Provide outstanding customer service by promptly assisting guests with their parking needs and answering any questions or concerns
- Exhibit a friendly and courteous demeanor, always willing to go the extra mile to meet guest expectations
- Maintain cleanliness and organization of the parking lot and surrounding areas, including clearing any debris or trash
- Provide additional customer service assistance as needed, such as carrying bags or assisting with directions
- Maximize revenue by efficiently managing parking spaces and ensuring all fees are collected accurately
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime
Job Criteria
Experience
No experience required
Job Location
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