Overnight Union Concierge

Related Rentals is a prominent property management company known for its commitment to delivering exceptional living experiences across its diverse range of residential communities. With a strong presence in key urban areas, Related Rentals prides itself on creating luxury environments that cater to the highest standards of comfort, security, and service for its residents. The company's dedication to excellence in property management is demonstrated through meticulously maintained properties, attentive resident services, and innovative solutions that enhance the daily lives of those who call their communities home.

The Overnight Union Concierge position at Related Rentals, located in the vibrant SoHo neighborhood of New York City, is a pivotal role dedicated to maintaining a secure, welcoming, and premium environment for residents and guests. This role is integral to upholding the company's reputation for top-tier customer service and operational excellence during overnight hours. The concierge is expected to engage with residents, visitors, and colleagues with professionalism, courtesy, and a service-oriented approach, ensuring that all interactions contribute positively to the resident experience.

In this role, the Overnight Union Concierge will be responsible for a variety of critical tasks including monitoring security systems to ensure safety, conducting thorough inspections of the property, and reporting any incidents or damages promptly. The position emphasizes the importance of respecting residents’ privacy and time while providing attentive and discreet assistance. Maintaining accurate and detailed records is essential, including managing the flow of packages and deliveries, as well as documenting shift notes to facilitate seamless communication between team members across different shifts.

The role demands a minimum of one to two years of experience in the hotel, hospitality, or service industries, with a strong emphasis on communication skills, both oral and written. Proficiency in computer applications such as Microsoft Outlook and Yardi is vital for managing communications and property systems effectively. Candidates must be physically capable of working eight-hour shifts on their feet and able to lift up to 50 pounds when necessary. Flexibility in working nights, weekends, and potential overtime is required, reflecting the nature of 24/7 property management services.

With a competitive base pay starting at $27.13 per hour, this position offers an opportunity to join a dedicated team committed to creating a luxurious and secure living environment in one of New York City’s most dynamic neighborhoods. It represents a chance for service-minded professionals to further develop their careers in hospitality and property management while contributing meaningfully to resident satisfaction and community well-being.