Overnight Runner - The Westin Charlotte - $19.03/hr.

Marriott International is a globally recognized leader in the hospitality industry, known for providing exceptional guest experiences and high-quality accommodation services. With a robust presence across numerous countries, Marriott continuously adapts to the evolving needs of travelers by offering innovative amenities, customer-focused services, and a strong commitment to diversity and inclusion. The company’s culture emphasizes respect, professional growth, and delivering memorable moments to every guest.

This job opportunity is with Westin, one of Marriott’s distinguished brands dedicated to wellness and comfort. Westin's mission is to empower guests to be their best selves through unique wellness programs, comfortable lodging, and exceptional service standards. They aim to create an environment where employees are passionate about well-being both inside and outside of work, embracing an active, optimistic, and adventurous spirit.

The role of a Porter within this full-time non-management position, based at the Charlotte, North Carolina location, is pivotal to the effective and smooth operation of the hotel. Porters at Westin play an essential part in supporting multiple departments including housekeeping, engineering, banquets, restaurants, and reception. Their core responsibilities include delivering items to guests’ rooms, assisting internal teams, and ensuring that both guests and employees have what they need precisely when and where they need it.

This position is not merely about moving objects but is about creating a unique and unforgettable experience for guests by contributing positively to their stay. Porters are active throughout their shifts, performing various physical tasks such as moving, lifting, carrying, pushing, and placing objects weighing up to 55 pounds without assistance. The job requires stamina and mobility as they will climb stairs, navigate tight spaces, and manage equipment to meet operational demands.

Being a hotel porter at Westin means upholding the company’s commitment to a safe work environment, adhering strictly to policies and procedures, maintaining confidentiality, and protecting company assets. Professionalism in communication, appearance, and uniform standards is expected at all times. The role also demands the ability to read and interpret various types of information and maintain the tools and equipment necessary for daily duties.

Westin values an employee’s ability to work efficiently and take initiative in assisting wherever necessary to ensure the success of the guest’s stay and the business overall. The work environment is fast-paced and demands physical activity combined with a commitment to quality service. This is an excellent position for individuals who enjoy dynamic work settings, engaging with diverse teams, and contributing directly to customer satisfaction.

Marriott International promotes equal employment opportunities, embraces diversity in its workforce, and supports an inclusive culture. Employees at Westin are encouraged to integrate wellness into their lives and their work to better serve guests and uphold the brand’s promise. Joining this team means becoming part of a worldwide community dedicated to personal development, well-being, and professional achievement. You will be positioned to grow, make meaningful contributions, and become your best self through this role.