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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.30
Work Schedule
Night Shifts
Benefits
Compensation
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Employer match program
complimentary room nights
Discounted rates
Complimentary Meals
Onsite parking
Uniform care
Dry cleaning
Employee assistance program
Wellbeing investment
Paid parental leave
short-term disability
Life insurance
Bereavement Pay
Jury Duty Pay
FMLA
WA state leave
Personal Leave
Medical Leave
Military leave
Tuition Reimbursement
training programs
growth opportunities
Job Description
Four Seasons is a globally renowned luxury hospitality company recognized for its commitment to delivering exceptional experiences through genuine care and attentive service. With locations around the world, Four Seasons has established itself as a leader in providing supreme comfort, luxury, and personalized guest experiences. This esteemed hotel brand is powered by a diverse and talented team of individuals devoted to excellence and continuous improvement. The company culture is centered on respect, kindness, and creating a world-class employee and guest experience. Four Seasons believes that every interaction—whether with guests, residents, or partners—should leave a lasting, positive impression, reflecting the belief... Show More
Job Requirements
- U.S. work authorization is required
- Ability to multi-task and prioritize room deliveries
- Strong communication skills
- Food Handler's Permit
- Mixologist Permit
- Flexible schedule including overnight, morning and night shifts
Job Qualifications
- Previous exposure to hotel operating systems (Opera, Micros POS and Hotsos systems preferred)
- Flexible work hours to include overnight, morning and night shifts
- Food Handler's Permit and Mixologist Permit
- Previous room service serving experience a plus
- Strong communication skills necessary for the success of this role
Job Duties
- Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest's original order
- Greet guests, describe selected items to the guest using interesting and vivid descriptions of each item's origin, taste, and preparation methods
- communicate options for removal of trays and dishware
- respond to request for tray removal according to established time standards
- Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
- Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
- Ability to answer calls in the absence of the order taker or manager
- Check the guests in-room private bar daily and restock accordingly
- communicate with order taker any special private bar requests or needs
- remove private bar contents upon guest request and re-stock when guest departs
- Ability to multi-task and prioritize in room deliveries to ensure orders requests are delivered in a timely manner
- deliver and set up guest amenities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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