Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,782.74 - $43,232.96
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Mandarin Oriental Residences, Beverly Hills is a prestigious luxury residence located in one of the most affluent neighborhoods in the world. Known for its exceptional service standards, elegant accommodations, and high-end amenities, it provides residents with an unparalleled living experience. As part of the globally renowned Mandarin Oriental Hotel Group, the residences combine exquisite design, world-class hospitality, and a commitment to exceeding expectations in every aspect of residential living. The property boasts a unique blend of sophistication and comfort, tailored to meet the needs of discerning residents who appreciate personalized service and attention to detail. The team here thrives on... Show More
Job Requirements
- High school diploma or equivalent
- Previous overnight concierge experience preferred
- Excellent communication skills
- Ability to work overnight shifts
- Undetectable criminal background
- Ability to remain calm under pressure
- Flexibility to work weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in luxury hospitality or residential concierge services preferred
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Proficiency in relevant computer and reservation systems
- Good problem-solving skills and the ability to work independently
- Familiarity with security and safety procedures
Job Duties
- Provide excellent concierge service to residents during overnight hours
- Manage security and safety protocols for the residence
- Coordinate with housekeeping, maintenance, and security teams to address resident requests
- Monitor and control access to the property and guest areas
- Handle resident inquiries and provide information about the residence and local services
- Respond promptly and effectively to emergencies or unusual situations
- Maintain a log of activities and incidents throughout the shift
Job Location
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