Overnight Residential Attaché - Waldorf Astoria New York

The Waldorf Astoria New York, a world-renowned luxury hotel located in the heart of New York City, has undergone a transformative restoration and is now open, rekindling its iconic and magnetic allure. This landmark destination is part of the Hilton portfolio, embodying over a century of rich history, authentic legacy, and timeless elegance. As a prestigious landmark with 375 exquisitely designed rooms and an equal number of residences, the property also offers 40,000 square feet of versatile event space, holistic spa and wellness programs, as well as partnerships with celebrity chefs. Waldorf Astoria aims to provide guests with an unparalleled hospitality experience characterized by True Waldorf Service—a personalized, warm, and exceptional service that creates unforgettable moments for discerning travelers from around the globe.

Waldorf Astoria New York is actively seeking passionate and dedicated individuals to join their team and help usher in this vibrant new era of luxury hospitality. This particular role of Condominium Concierge is pivotal in delivering the exceptional experiences that define the Waldorf brand. The Condominium Concierge is not just a service provider but an ambassador of hospitality, responsible for creating a welcoming, safe, and personal environment for residents and guests alike. By blending a heartfelt commitment to service with professional expertise, the Concierge ensures every interaction enriches the guest's stay and reflects the hotel's premium standards.

The role is full-time and offers the opportunity to work in one of the world’s most famous hotels, contributing to a legacy of iconic service excellence. Ideal candidates will thrive in a fast-paced, urban environment and embody the core values of Hilton including hospitality, integrity, leadership, teamwork, ownership, and urgency. Responsibilities include greeting residents and guests with professionalism and warmth, addressing their needs promptly and thoughtfully, supporting daily operational services such as package management and communication coordination, and ensuring the safety and security of the building through vigilant monitoring and emergency assistance.

Beyond the day-to-day duties, working at Waldorf Astoria New York offers the chance to be part of an award-winning workplace culture recognized globally for its commitment to employee wellbeing and community impact. Hilton invests heavily in its team members, offering unmatched benefits such as travel perks, stock purchase plans, paid parental leave, mental health resources, generous paid time off, and comprehensive health and welfare benefits. Team members also have access to caregiving and crisis support services, reinforcing Hilton’s pledge to create a supportive and empowering work environment.

Joining the Waldorf Astoria means becoming part of a renowned heritage brand that honors tradition while embracing innovation in hospitality. Team members play a critical role in the guest experience, ensuring that every stay is memorable while building meaningful relationships with residents and visitors alike. Hilton’s dedication to cultivating a thriving, inclusive community means ongoing opportunities for career advancement and personal growth, positioning employees to excel in the hospitality industry.

In summary, this role as Condominium Concierge at The Waldorf Astoria New York is an extraordinary opportunity for hospitality professionals who are passionate about delivering exemplary service in an elegant and historic setting. Candidates will engage with diverse guests and residents daily, contributing significantly to the hotel’s reputation for luxury and attention to detail. With Hilton’s supportive culture and exceptional benefits, this position offers a fulfilling career path where employees can grow alongside one of the most prestigious names in hospitality worldwide.