Overnight Public Area Housekeeper - Ka La`i Waikiki Beach

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $31.70
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Career development opportunities
Retirement Plan
Paid holidays

Job Description

Hilton is a globally renowned hospitality company recognized for setting the standard in exceptional guest experiences and award-winning workplace culture. With a rich history and a commitment to hospitality excellence, Hilton has welcomed more than 3 billion guests worldwide. The company operates a suite of world-class brands, making it a leader in the hotel industry and a trusted name for travelers everywhere. Hilton's core vision is to fill the earth with the light and warmth of hospitality, a mission that guides every interaction and every service offered. Beyond providing memorable stays to guests, Hilton also prioritizes creating an outstanding workplace for its team members, emphasizing values such as integrity, leadership, teamwork, ownership, and a commitment to excellence in the present moment. These values foster an environment where employees are empowered to succeed and grow within a global organization recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune.

The Public Area Attendant role at Hilton is a vital position that directly impacts guest satisfaction by ensuring the hotel’s public spaces remain clean, welcoming, and inviting. This role is perfect for individuals who take pride in their work and enjoy creating positive experiences through meticulous attention to detail and a friendly demeanor. The responsibilities include maintaining cleanliness in high-traffic areas such as restrooms, hallways, stairwells, elevators, offices, and event spaces through daily tasks such as dusting, polishing, vacuuming, mopping, window washing, and trash removal. Additionally, Public Area Attendants have the opportunity to engage with guests by greeting them warmly, answering questions, and promptly addressing service requests, thereby enhancing the overall hospitality experience.

This position also supports housekeeping operations by assisting with guest room cleaning and fulfilling service requests when necessary. Beyond routine cleaning, Public Area Attendants take on special projects including deep cleaning tasks like mattress flipping, furniture moving, and floor waxing to maintain the hotel’s impeccable appearance. Working at Hilton means embracing the company’s core values that support personal and professional development. Team members are encouraged to act with integrity, demonstrate leadership, collaborate effectively, and take ownership of their roles with a sense of urgency and discipline. These principles ensure that every moment spent working contributes significantly to the remarkable stays Hilton guarantees.

Joining Hilton as a Public Area Attendant means becoming part of an award-winning workplace culture that values each employee’s contribution and offers opportunities for career advancement. Whether starting out in hospitality or exploring a new path, team members receive full support throughout their journey. Hilton’s commitment to a diverse and inclusive environment, combined with comprehensive training and growth opportunities, makes it a premier choice for individuals aspiring to build a fulfilling career in the hospitality industry. By maintaining cleanliness, delivering exceptional service, and embodying Hilton’s values, Public Area Attendants play an essential role in creating memorable and magical experiences for every guest.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in cleaning or janitorial services preferred
  • Ability to engage positively with guests and handle service requests
  • Physical stamina to perform cleaning duties including lifting and standing for extended periods
  • Knowledge of cleaning products and safety procedures
  • Ability to work flexible hours including weekends and holidays
  • Must be able to work in a team environment and independently

Job Qualifications

  • High school diploma or equivalent
  • Experience in cleaning or janitorial services preferred
  • Ability to interact warmly and professionally with guests
  • Good physical stamina and ability to perform repetitive tasks
  • Basic knowledge of cleaning chemicals and supplies
  • Ability to follow instructions and work independently
  • Strong communication skills

Job Duties

  • Keep public areas spotless by performing daily cleaning tasks such as dusting and polishing furniture, vacuuming and mopping floors, shampooing carpets, washing windows, and emptying trash
  • Delight guests by greeting them warmly, answering questions, and resolving service requests promptly
  • Support housekeeping operations by assisting in guest room cleaning and fulfilling service requests when needed
  • Handle special projects by performing periodic deep cleaning tasks such as flipping mattresses, moving furniture, and waxing floors

Job Criteria

Experience

Entry Level (1-2 years)


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