Overnight Public Area Attendant, 11pm - 7:30am shift

Sonesta International Hotels is a prestigious and rapidly growing hotel company recognized as the 8th largest hotel company in the United States. Known for its vibrant mix of full-service and focused-service hotels, Sonesta boasts a diverse portfolio that includes owned, managed, and franchised properties in major cities across the globe. This expansive presence spans over 1000 properties in eight countries, making Sonesta an international leader in hospitality. The company prides itself on delivering genuine hospitality characterized by passion, loyalty, and meaningful guest experiences that connect authentically with every visitor. Sonesta's mission is deeply rooted in a human-centered approach to hospitality, emphasizing the quality and value brought to each guest’s stay. The brand's ethos, "Together We Thrive," reflects its commitment to fostering an inviting atmosphere where employees and guests alike feel valued and supported by a collaborative culture.

The Public Area Attendant role at Sonesta International Hotels is a vital position responsible for maintaining the pristine condition and welcoming ambiance of the hotel's public spaces. This role requires attention to detail, a passion for cleanliness, and a desire to contribute to a high-quality guest experience. As a Public Area Attendant, you will be entrusted with ensuring that key public areas such as lobbies, restrooms, hallways, and common areas are clean, sanitized, and inviting. Your role goes beyond cleaning duties to include engaging with guests with warmth and professionalism, responding promptly to their requests, and supporting the overall operational efficiency and team collaboration within the hotel.

This entry-level yet impactful position is perfect for individuals who take pride in their work, enjoy physical activity, and want to be part of a supportive and dynamic hospitality team. The Public Area Attendant plays a critical role in upholding Sonesta’s distinguished guest service standards, which emphasize greeting everyone warmly, using active listening and personalized engagement, anticipating and solving guest needs, and ensuring each visitor feels sincerely thanked and appreciated. Collaboration with housekeeping leadership and other departments will be a regular part of your responsibilities to guarantee smooth operations and a safe, organized work environment.

Physical stamina and flexibility are important in this role, with expectations to lift and carry up to 50 pounds, push or pull weights up to 200 pounds, and sustain movement and bending for extended periods throughout the hotel property. Candidates must also be comfortable working a flexible schedule that may include nights, weekends, and holidays. Sonesta International Hotels offers competitive pay and a comprehensive benefits package designed to support employees’ health, well-being, and financial security, including medical, dental, vision insurance, 401(k) plans with company matching, paid time off, and educational assistance.

In joining Sonesta as a Public Area Attendant, you become part of a company that values respect, dignity, and teamwork, fostering an inclusive and positive workplace environment. Sonesta is an equal opportunity employer dedicated to considering all qualified applicants without discrimination. This role provides an excellent foundation for growth and career advancement within the hospitality industry at a company committed to delivering exceptional service while nurturing its talent.