
Overnight Part Time (Night Audit) Guest Services Associate - WorldMark Mission Valley Resort
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Night Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Paid Time Off
Parental leave
Holidays
Job Description
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, boasting a dynamic and expanding portfolio of resort, travel club, and lifestyle travel brands. Dedicated to putting the world on vacation, the company thrives on innovation and growth, creating a stimulating and enjoyable work environment. Every day offers an opportunity for learning and turning vacation inspiration into unforgettable experiences for millions of travelers across the globe. Their commitment to excellence in hospitality and customer experience makes them a recognized leader in the industry.
The Overnight Part Time (Night Audit) Guest Services Associate position at WorldMark Mission Valley Resort, located in the central Mid-City area of San Diego, California, offers an engaging role focused on delivering exceptional guest service during the overnight shift. This part-time role, working Friday and Saturday nights from 10pm to 6am, involves welcoming guests with a friendly demeanor and providing excellent service from check-in to check-out. The associate plays a key role in creating memorable vacations by offering hospitality with heart, sharing information about the resort and local attractions, providing room rate quotes, and confirming reservations.
As the face of the resort during overnight hours, the Guest Services Associate is responsible for processing cash and credit card transactions, conducting cash drawer balances and bucket checks, completing comprehensive check-out procedures, and ensuring the accuracy of guest folios. This position requires strong multitasking abilities and attention to detail to smoothly manage multiple responsibilities in a fast-paced environment. The associate also responds promptly to guest inquiries and concerns, ensuring their needs are met with professionalism and care.
Travel + Leisure Co. values associates who exhibit a professional appearance and a positive, can-do attitude. Excellent communication skills, problem-solving abilities with minimal supervision, basic math proficiency, and knowledge of proper cash handling procedures are essential. Basic computer and office skills are also required to navigate the technological aspects of the role effectively.
The role offers an hourly wage of $20.00 and provides robust benefits for associates working 30 or more hours per week. Although this part-time position is specifically noted as a night shift role on weekends, its importance lies in the unique guest service experience it provides during overnight hours, making it a vital part of the resort’s operations. Travel + Leisure Co. fosters an inclusive environment where associates are celebrated and supported, encouraging them to contribute to the company’s ongoing success and community impact.
Associates who join the Travel + Leisure Co. family at WorldMark Mission Valley Resort become part of a global hospitality team committed to excellence, innovation, and creating memories for guests worldwide. This is a fantastic opportunity for individuals who thrive in customer-facing roles and seek a dynamic, rewarding part-time night position in a premier resort setting. The company is an equal opportunity employer, welcoming all applicants and offering reasonable accommodations throughout the recruitment process to ensure accessibility for all candidates.
The Overnight Part Time (Night Audit) Guest Services Associate position at WorldMark Mission Valley Resort, located in the central Mid-City area of San Diego, California, offers an engaging role focused on delivering exceptional guest service during the overnight shift. This part-time role, working Friday and Saturday nights from 10pm to 6am, involves welcoming guests with a friendly demeanor and providing excellent service from check-in to check-out. The associate plays a key role in creating memorable vacations by offering hospitality with heart, sharing information about the resort and local attractions, providing room rate quotes, and confirming reservations.
As the face of the resort during overnight hours, the Guest Services Associate is responsible for processing cash and credit card transactions, conducting cash drawer balances and bucket checks, completing comprehensive check-out procedures, and ensuring the accuracy of guest folios. This position requires strong multitasking abilities and attention to detail to smoothly manage multiple responsibilities in a fast-paced environment. The associate also responds promptly to guest inquiries and concerns, ensuring their needs are met with professionalism and care.
Travel + Leisure Co. values associates who exhibit a professional appearance and a positive, can-do attitude. Excellent communication skills, problem-solving abilities with minimal supervision, basic math proficiency, and knowledge of proper cash handling procedures are essential. Basic computer and office skills are also required to navigate the technological aspects of the role effectively.
The role offers an hourly wage of $20.00 and provides robust benefits for associates working 30 or more hours per week. Although this part-time position is specifically noted as a night shift role on weekends, its importance lies in the unique guest service experience it provides during overnight hours, making it a vital part of the resort’s operations. Travel + Leisure Co. fosters an inclusive environment where associates are celebrated and supported, encouraging them to contribute to the company’s ongoing success and community impact.
Associates who join the Travel + Leisure Co. family at WorldMark Mission Valley Resort become part of a global hospitality team committed to excellence, innovation, and creating memories for guests worldwide. This is a fantastic opportunity for individuals who thrive in customer-facing roles and seek a dynamic, rewarding part-time night position in a premier resort setting. The company is an equal opportunity employer, welcoming all applicants and offering reasonable accommodations throughout the recruitment process to ensure accessibility for all candidates.
Job Requirements
- High school diploma or equivalent
- Prior experience in guest services or hospitality preferred
- Ability to work overnight shifts from 10pm to 6am on Fridays and Saturdays only
- Must demonstrate excellent customer service skills
- Ability to handle cash and financial transactions accurately
- Strong communication skills in English
- Ability to work independently with minimal supervision
- Basic computer proficiency
Job Qualifications
- Professional appearance and positive, can-do attitude
- Excellent communication skills with ability to read, write and understand English
- Ability to solve problems with minimal supervision
- Basic math skills and knowledge of proper cash handling procedures
- Ability to multitask and work in a fast paced environment
- Strong attention to detail and organization skills
- Basic computer and office skills
Job Duties
- Bring smiles to guests by providing warm welcomes
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
- Process cash and credit card transactions strictly following established procedures
- Balance cash receipts, perform bucket checks, and complete cashier/money handling responsibilities
- Complete check-out procedures and verify charges and credits in guest folios
- Reserve and confirm reservations for individuals and/or groups
- Respond to guest inquiries and concerns quickly and completely
Job Criteria
Experience
No experience required
Job Location
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