Overnight Operations Supervisor - Marriott

Kinseth Hospitality is a well-established hotel management company known for operating a collection of quality hotels across various locations. Their portfolio includes a range of hospitality properties that emphasize guest satisfaction, operational excellence, and a commitment to providing memorable experiences for all guests. As a company dedicated to hospitality, they focus on creating a positive work environment and delivering outstanding customer service at every level of interaction. Their operations cover a wide spectrum of the hospitality industry, involving front desk services, guest relations, and security, ensuring smooth and efficient hotel management.

The Overnight Front Desk Supervisor role at Kinseth Hospitality involves supervising the overnight front desk operations to maintain established operational standards, maximize guest service, and support hotel profitability. This part-time position plays a critical role in ensuring the front desk and security teams are properly staffed and trained through the overnight hours. The Supervisor is responsible for motivating, coaching, and empowering overnight staff, including auditors, while also maintaining excellent guest relations and handling any guest disturbances in collaboration with security personnel. The compensation starts at $18.00 per hour, based on qualifications and experience, reflecting competitive wages within the hospitality industry.

This role requires a proactive individual who can effectively manage staffing schedules, ensure that audit reports and system resets are accurately completed and distributed, and support security functions such as door locking, hallway checks, and noise complaint management. The Overnight Front Desk Supervisor also performs shift coverage when necessary and ensures compliance with company policies and standard operating procedures. This position demands strong communication skills, computer proficiency, and the ability to guide and hold team members accountable in a positive manner. Employees in this role are integral to maintaining a safe, welcoming, and efficient environment throughout the overnight shift, contributing directly to the guest experience and overall hotel success.

Kinseth Hospitality offers comprehensive benefits including health, dental, and vision insurance after 60 days, paid time off, a referral program, discounts at their hotels and restaurants, 401k options, and paid training. Their commitment to employee welfare and development provides a supportive environment for career growth within the hospitality industry. This makes the Overnight Front Desk Supervisor role an excellent opportunity for individuals seeking to leverage their supervisory and hospitality skills in a dynamic, service-oriented hotel management company.