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Overnight In-Room Dining Server/Coordinator (Part-Time)

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Comprehensive health insurance
Vision Insurance
Discovery nights at Four Seasons properties
Holiday pay
Vacation pay
daily meals
Uniforms and uniform care
sick pay
Disability Coverage
Life insurance
Parking discounts
Staff lounge and cafeteria space with city view
Parental leave pay
Fur baby insurance
401(k) retirement plan
Discounted accommodations at Four Seasons properties worldwide
Dental coverage available at a discounted rate

Job Description

Four Seasons is a globally renowned luxury hospitality company celebrated for its commitment to exceptional guest experiences and world-class employee culture. At Four Seasons, the foundation of success lies in its people – a diverse collective of individuals dedicated to excellence, self-improvement, and mutual respect. The company places a strong emphasis on fostering a work environment that supports personal and professional growth, ensuring that team members are equipped to create memorable experiences for guests, residents, and partners alike. Working at Four Seasons means joining a vibrant community that values connection and character while providing the tools to nurture craftsmanship in every role. The company culture is built on the principle of treating others as one wishes to be treated themselves, cultivating a warm and engaging environment that resonates with everyone who interacts with the brand.

The Four Seasons Hotel Minneapolis is a striking presence in the city's skyline, conveniently connected by the Skyway to sports venues, business centers, and entertainment hubs, located just two blocks from the scenic Mississippi River. This exquisite hotel showcases Mediterranean-inspired cuisine curated by award-winning local chef Gavin Kaysen. Guests can enjoy a wellness floor featuring indoor and outdoor pools as well as a spa dedicated to holistic nourishment through natural elements. The hotel prides itself on blending luxury with comfort, supported by stellar service that reflects the brand’s high standards.

The Four Seasons Hotel Minneapolis is seeking an Overnight In-Room Dining Server/Coordinator to join their esteemed team. This role is pivotal in delivering impeccable in-room dining experiences during overnight hours, ensuring timely and accurate service aligned with Four Seasons standards. The Overnight In-Room Dining Server/Coordinator is responsible for taking guests' in-room dining orders, delivering meals with attention to detail, and providing courteous and knowledgeable service to enhance the guest experience. This position requires excellent communication skills, an ability to anticipate guest needs, and a dedication to maintaining cleanliness and organization in the service areas.

Joining Four Seasons means becoming part of an environment that fosters connection, celebrates individuality, and values the art of hospitality. The hotel's Minneapolis location offers an inspiring atmosphere enhanced by incomparable views of the Mississippi River and access to culinary excellence, making it a distinguished workplace in the hospitality industry. Candidates who thrive in a dynamic and collaborative environment, possess a passion for guest service, and are motivated by career growth and cultural involvement will find this position rewarding. Four Seasons supports its employees with competitive compensation packages and comprehensive benefits, making it an employer of choice for those looking to advance their careers in luxury hospitality.

This employment opportunity welcomes candidates with valid work authorization for the U.S. The Four Seasons Hotel Minneapolis promotes equal opportunity employment and encourages individuals from diverse backgrounds, including minorities, women, veterans, and individuals with disabilities, to apply. The company’s strong stance on inclusivity ensures a respectful and supportive workplace for all team members.

Job Requirements

  • Previous experience working overnight shifts required
  • At least one year of food service highly preferred
  • Excellent English verbal and written skills
  • Ability to communicate in a warm and friendly manner over the telephone
  • Ability to keep an organized work area and prioritize guest requests in a detail-oriented manner
  • Ability to work a flexible schedule including weekends and holidays
  • ServSafe certified

Job Qualifications

  • Previous experience working overnight shifts
  • At least one year of food service experience highly preferred
  • Excellent English verbal and written skills
  • Ability to communicate in a warm and friendly manner over the telephone
  • Ability to keep an organized work area and prioritize guest requests in a detail-oriented manner
  • Ability to work a flexible schedule including weekends and holidays
  • ServSafe certified

Job Duties

  • Deliver food orders including any special needs or requests to the guest in-room, check completed kitchen orders with the order taker or guest’s original order
  • Greet guests, describe selected items to the guest using interesting and vivid descriptions of each item’s origin, taste, and preparation methods
  • Communicate options for removal of trays and dishware
  • Respond to request for tray removal according to established time standards
  • Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations
  • Anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests
  • Properly and accurately close guest checks securing room number and signature
  • properly settle voided checks or complimentary meals
  • Set up the lobby coffee service and ensure specialty coffee machine is in working order
  • Input all breakfast pre orders into Micros and complete the dry setup of them
  • Ensure the AM team is set up for success by completing AM shift mise en place
  • Complete any final prep work
  • Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
  • Work harmoniously and professionally with co-workers and supervisors

Job Criteria

Experience

Mid Level (3-7 years)


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