Marriott International, Inc logo

Overnight In-Room Dining Server

Job Overview

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Employment Type

Part-time
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Benefits

Equal opportunity employer
Diverse and inclusive workplace
Professional development opportunities
flexible scheduling
Supportive team environment
Employee Discounts
comprehensive training

Job Description

W Nashville, located in the vibrant heart of Nashville, Tennessee, is part of the renowned W Hotels portfolio under Marriott International. Known for its bold design, innovative hospitality, and commitment to creating memorable guest experiences, W Nashville stands as a beacon of luxury and contemporary style in one of America’s most culturally rich cities. As part of a global brand, W Hotels blends an energetic and youthful spirit with top-tier customer service, revolutionizing the norms of luxury hospitality worldwide. W Nashville offers guests a unique atmosphere where music, cuisine, and culture merge seamlessly to create unforgettable moments. The hotel prides itself on delivering personalized service, recognized globally through its 'Whatever/Whenever' service philosophy which empowers employees to fulfill guest needs promptly and creatively.

The part-time Non-Management Guest Service Expert role at W Nashville is designed to go beyond traditional food and beverage service. This position is not merely about serving food or clearing tables—it is about crafting an exceptional and memorable experience that enhances the overall stay of every guest. The Guest Service Expert is a proactive position focused on ensuring that every interaction adds value and helps to elevate the guest experience. Responsibilities include setting tables, communicating with the kitchen team, directly interacting with and serving guests, and maintaining clean and organized work and storage areas. This role requires a high level of attentiveness and the ability to work efficiently in a fast-paced environment while maintaining professionalism and hospitality standards.

A key part of the role involves physical movement and the ability to perform tasks that require standing, walking, lifting, bending, and reaching safely throughout the shift. Guest Service Experts at W Nashville are expected to maintain a safe working environment by following company procedures and maintaining quality standards. Appearance, uniform, and communication must consistently represent the high standards of the brand. This role offers an opportunity for those passionate about hospitality to be part of a dynamic team that values diversity and inclusion, embraces cultural fusion, and strives to make every guest’s stay unique.

Working at W Nashville means joining a global network under Marriott International, a leader committed to equal employment opportunities and a diverse workforce. The company values talents from all backgrounds and ensures a welcoming environment for all associates. As a Guest Service Expert, one becomes an integral part of a team that supports personal and professional growth while delivering impeccable service. This part-time role offers flexibility, a chance to engage with a diverse clientele, and the opportunity to develop within an award-winning hospitality brand. If you are someone who enjoys creating meaningful guest interactions and thrives in a vibrant environment, this role offers the perfect platform to grow and shine.

Job Requirements

  • high school diploma or equivalent
  • less than one year of related work experience
  • no supervisory experience required
  • no license or certification required
  • ability to perform physical tasks such as lifting and bending
  • ability to maintain professional appearance
  • availability for part-time schedule

Job Qualifications

  • high school diploma or equivalent
  • less than one year of related experience
  • no supervisory experience required
  • ability to read and verify menu information
  • strong interpersonal skills

Job Duties

  • set tables
  • communicate with kitchen staff
  • interact with and serve guests
  • clean work and storage areas
  • follow company safety and quality procedures
  • maintain professional appearance and communication
  • perform physical tasks involving lifting and movement

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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