OVERNIGHT HOUSEPERSON- HOUSEKEEPING

The Thompson Hotel Group is renowned for its dedication to luxury and bespoke guest experiences, operating in the upscale hospitality sector. Known for blending refined design with impeccable service, Thompson Hotels deliver not just accommodations but an immersive lifestyle experience. The group has cultivated a brand synonymous with sophistication, authenticity, and a distinctively sharp sense of humor that sets them apart in the luxury hospitality market. Each property is designed to reflect the culture and spirit of its location while providing guests with a consistently superior level of service and comfort.

We are currently seeking an Overnight Houseperson to join the Thompson Hotel team. This role is crucial in maintaining the cleanliness and orderliness of the hotel throughout the night shift, ensuring that the guest experience remains flawless from the moment they arrive until the end of their stay. The ideal candidate embodies the luxury lifestyle experience and seeks to foster a culture of exceptional design and service through their work. This position requires a detail-oriented and physically capable individual who takes pride in maintaining high standards in the presentation of guest areas including hallways, elevator landings, stairwells, linen closets, and service landings.

The Overnight Houseperson will work closely with other departments, ensuring that all guest areas are pristine while also responding to the spontaneous needs of guests with authenticity and enthusiasm. Responsibilities include regular cleaning and upkeep of corridors and guest room doors, removing trays, keeping ice machine rooms clean, and maintaining linen and supply levels. This role demands a strong work ethic, excellent communication skills, and the stamina to handle labor-intensive tasks such as lifting, pushing, and pulling heavy loads throughout the shift.

In addition to physical maintenance duties, this position involves directly supporting the guest experience by promptly responding to guest requests and ensuring a safe and secure environment for both guests and associates. The ability to work efficiently in a fast-paced setting and a natural sense of urgency are essential qualities that will contribute to the overall effectiveness of the team. Candidates must be prepared for open availability, including weekdays, weekends, holidays, mornings, and evenings, to meet the continuous needs of the hotel guests.

Joining the Thompson Hotel Group means becoming part of a forward-thinking hospitality company where every team member contributes to creating unforgettable moments for guests. The Overnight Houseperson plays a vital role not only in upholding the cleanliness standards but also in perpetuating the vibrant culture of exceptional service and stylish design that guests expect. This position is an excellent opportunity for those passionate about hospitality and who thrive in dynamic, guest-focused environments. It is through roles like this that Thompson Hotel sustains its reputation as a leader in luxury accommodation and guest satisfaction.