Overnight Houseperson

The Laylow, Autograph Collection Hotel is a unique and inviting hotel located in the vibrant heart of Waikiki. This boutique hotel blends mid-century modern architectural design with the warm and welcoming spirit of Hawaiian hospitality, offering a refreshing retreat for travelers seeking both nostalgia and contemporary comfort. Known for its lush tropical ambiance, stylishly curated spaces, and vibrant social areas, The Laylow stands out as a distinctive lodging choice that invites guests into a serene island escape characterized by a laid-back yet sophisticated atmosphere. The hotel caters to a broad range of visitors, including creatives, adventurers, and those looking to experience authentic Hawaiian culture intertwined with modern luxury and convenience.

The Laylow's commitment to top-quality service is evident throughout the property, from its carefully designed guest rooms to its well-maintained public areas. The hotel values attentiveness and thoughtful guest engagement, aiming to provide an experience that goes beyond typical accommodations. Emphasizing sustainability, community, and cultural richness, The Laylow has cultivated a reputation for being more than just a place to stay—it is a destination where guests can relax, connect, and celebrate the unique charms of Hawaii.

The role offered at The Laylow is a vital position within the housekeeping department, known as the silent hero supporting the smooth operation and readiness of the team's daily activities. This role is essential in ensuring the cleanliness and organization of guest-facing and back-of-house areas, assisting room attendants by maintaining corridors, public spaces, and linen closets. The ideal candidate takes pride in their work, understands the importance of attention to detail, and embraces a proactive approach to maintaining the quality standards that The Laylow is known for.

As a member of the housekeeping support team, this individual will be responsible for multiple areas, including trash removal from guestrooms, cleaning of hallways, stairs, and guest amenities such as hydration stations, and deep cleaning tasks like shampooing carpets in rooms and elevators. Additionally, this role involves replenishing housekeeping supplies, organizing linen closets, and delivering requested items directly to guests, all while maintaining a warm and professional demeanor in guest interactions.

Beyond the daily tasks of keeping the property immaculate, this position embodies the vibrant team spirit and guest-first attitude that The Laylow encourages. Employees are expected to be approachable, detail-oriented, and committed to fostering positive interactions with both guests and colleagues, upholding the hotel’s guiding principles and culture. This role offers an opportunity to contribute meaningfully to the guest experience and The Laylow's reputation for excellence.

The Laylow, under the operation of Makeready LLC, extends a comprehensive benefits package to its team members. Eligible employees gain access to a variety of perks such as flexible paid time off and paid time off exchange programs, medical, dental, and vision insurance, maternity and paternity leave, pet insurance, company-matched dependent care and 401k plans, a student loan repayment program, and other supplementary benefits. The organization’s priority lies in supporting the health, happiness, and well-being of its staff, fostering an inclusive, respectful, and equal opportunity workplace where diversity is celebrated, and all employees are encouraged to succeed as their authentic selves. Makeready LLC upholds a strict non-discrimination policy that supports equality in race, color, gender, sexual orientation, religion, and other protected statuses, making The Laylow a welcoming work environment dedicated to promoting fairness and professional growth.