Overnight Housekeeper - Hotel/Hospitality

Honolulu, HI, USA|Onsite

Job Overview

Compensation

Hourly

Exact $22.39

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Vacation pay

Holiday pay

Same-day pay

Employee assistance program

Career growth opportunities

Reduced room rates

Third party perks

401(k)

employee discount

flexible schedule

Flexible spending account

Life insurance

Parental leave

Referral program

Job Description

Hotel Equities is a highly esteemed, multi-award-winning hotel development and hospitality management company recognized for its commitment to delivering excellence in hospitality services. With a strong presence in the hotel industry, Hotel Equities manages numerous properties across diverse locations, ensuring a consistent, high-quality experience for both guests and employees. The company prides itself on its team-driven and values-based culture, fostering growth opportunities and emphasizing a commitment to customer satisfaction. This makes Hotel Equities an attractive employer for professionals passionate about the hospitality sector and dedicated to maintaining the highest standards in hotel management and guest services.

The current opportunity is for a Housekeeper position at the Pacific Monarch hotel in Honolulu, HI. This role is crucial in maintaining cleanliness and propriety across guest rooms and public areas, directly impacting guest satisfaction and operational revenue. The Housekeeper is responsible for preparing rooms to the company’s standards, ensuring every corner of the hotel presents a pristine, welcoming environment. This job demands both physical endurance and attention to detail, as well as a friendly and courteous demeanor to provide warm and knowledgeable service. Responsibilities include cleaning various surfaces, replenishing room amenities, inspecting equipment functionalities, and reporting maintenance issues promptly. The Housekeeper also supports the laundry department and assists other hotel employees when needed, showcasing a team-oriented approach vital to the hotel's overall success.

This full-time position offers a competitive rate of pay at $22.39 per hour and comes with a comprehensive benefits package, highlighting medical, dental, and vision coverage, vacation and holiday pay, same-day pay options, and career advancement programs including manager training. Employees benefit from a flexible work schedule, enabling a good work-life balance. Additional perks include reduced room rates within the Hotel Equities portfolio, third-party discounts such as movie tickets and attractions, a 401(k) plan, employee assistance programs, flexible spending accounts, life insurance, parental leave, and a referral program. The Housekeeper role is perfect for individuals who thrive in a dynamic hospitality environment, enjoy maintaining high cleanliness standards, and are motivated by delivering exceptional guest experiences.

Job Requirements

High school diploma or secondary qualification
Experience with Marriott, Hilton, IHG, Wyndham or cleaning standards
Basic knowledge of cleaning principles and use of cleaning products
Ability to see minute debris and dirt and read written instructions
Upper body strength to lift up to 50lbs throughout an 8 hour shift
Dexterity to push, pull and move equipment and furniture during shifts
Ability to work with arms raised above head for extended periods
Ability to maneuver maid carts up to 50lbs through hallways and closets
Experience handling basic cleaning equipment such as vacuums, floor buffers, commercial washers and dryers
Willingness to work in environments with exposure to hazardous chemicals
Comfortable with prolonged physical activity in climate-controlled settings and heat/humidity in laundry
Flexible schedule availability including nights, weekends, and holidays

Job Qualifications

High school diploma or equivalent
Experience with Marriott, Hilton, IHG, Wyndham or similar cleaning standards
Basic knowledge of general cleaning principles and equipment operation
Ability to see minute debris and dirt
Strong communication skills
Ability to read and write for logging information
Problem-solving, reasoning, motivating, and training abilities
Passionate about people and service
Ability to work flexible schedules including nights, weekends, and holidays

Job Duties

Clean and prepare guest rooms and public areas to meet established standards
Retrieve items from shelves and maintain cleaning carts and storerooms
Clean windows, doors, walls, closets, and fixtures including hard-to-reach areas
Wash shower walls, tubs, toilets, mirrors, and sinks ensuring sanitary conditions
Replace towels, soaps, room amenities and restock literature
Wash hard floor areas by hand
Dust and polish furniture, fixtures and wall hangings
Strip and remake beds with fresh linens, inspecting bedding for cleanliness
Check closets and restock guest supplies
Vacuum rooms, public areas and hallways including under furniture
Inspect door and window locks for security and report issues
Inspect room equipment such as TVs and lamps, reporting maintenance needs
Secure and maintain custody of equipment and supplies
Maintain a friendly and courteous demeanor
Assist laundry department with soiled linen processing
Clean patio and balcony areas
Provide assistance to other employees and departments as needed