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Overnight Hotel Valet Attendant (Shift Time: 11:00pm - 7:00am) - Renaissance Dallas Plano
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $14.25 - $19.00
Work Schedule
Night Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests every year. With a strong commitment to creating smiles and brightening the day of each individual they encounter, Towne Park operates in the hospitality and parking management industry, providing services at various facilities including hospitals, hotels, and event venues. Known for its professional and compassionate approach, Towne Park values every opportunity to impact lives positively through outstanding service. Their culture emphasizes teamwork, respectful guest interaction, and a genuine desire to make a difference, creating a rewarding work environment for employees... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the state or within commutable distance
- One month related experience or training or equivalent education and experience
- Ability to read and write English
- Ability to comprehend instructions and correspondence
- Ability to present information to small groups and individuals
- Basic math competency with money calculations
- Ability to understand time systems and applicable rates
- Ability to drive cautiously and perform parallel parking
- Physical ability to lift up to 100 pounds and withstand weather conditions
- Availability to work night shifts from 11:00pm to 7:00am
Job Qualifications
- High school diploma or GED
- Must hold valid driver’s license for the state or nearby commuting area
- One month related experience or equivalent combination of education and experience
- Knowledge of customer and personal service principles and processes
- Ability to read and write standard English
- Ability to comprehend simple instructions and correspondence
- Ability to present information effectively to guests and colleagues
- Basic math skills including addition, subtraction, multiplication and division with money
- Understanding of 24-hour and military time systems
- Ability to understand applicable parking rates
- Ability to operate manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Post in designated areas when not completing tasks
- Park and retrieve vehicles carefully
- Assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about facility amenities and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks before key issuance
- Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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