Overnight Hotel Valet Attendant (Shift Time: 11:00pm - 7:00am) - Renaissance Dallas Plano

Towne Park is a leading hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests every year. With a strong commitment to creating smiles and brightening the day of each individual they encounter, Towne Park operates in the hospitality and parking management industry, providing services at various facilities including hospitals, hotels, and event venues. Known for its professional and compassionate approach, Towne Park values every opportunity to impact lives positively through outstanding service. Their culture emphasizes teamwork, respectful guest interaction, and a genuine desire to make a difference, creating a rewarding work environment for employees who share these values.

The Guest Service Associate at Towne Park plays a pivotal role in upholding the company’s mission by ensuring every guest receives attentive, friendly, and efficient service. This role is essential in managing the parking and retrieval of guest vehicles with safety and courtesy, offering assistance with luggage, and providing valuable support to guests during their arrival and departure. The position offers both full-time and part-time schedules with night shift hours from 11:00pm to 7:00am, making it suitable for individuals looking for flexibility. Compensation includes an hourly base pay starting at $14.25 plus tips ranging from $16 to $19 per hour, reflecting the value Towne Park places on this frontline role.

In addition to competitive pay, Towne Park offers benefits such as accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan, which vary depending on job classification and hours worked. The Guest Service Associate is not only responsible for parking duties but also acts as an ambassador for the company, greeting guests warmly, addressing inquiries about local amenities, and assisting with directions, taxi arrangements, and reservations. This role requires the ability to manage essential paperwork accurately, handle financial transactions related to parking, and maintain a professional demeanor at all times.

The work environment is predominantly outdoors, exposing associates to various weather conditions, and physical demands include lifting up to 100 pounds and performing tasks such as climbing stairs and assisting with luggage. Towne Park supports accommodating individuals with disabilities to succeed in these essential functions. The job requires obvious safety awareness given vehicle handling and guest interactions and encourages a positive attitude toward customer service and team collaboration. Those who thrive in this role will find Towne Park a place to grow, make impactful contributions, and enjoy a meaningful career in hospitality services.