
Overnight Guest Services II (Part-Time). Inn at the Park Resort
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $21.00
Work Schedule
Day Shifts
Benefits
Medical
Dental
Vision
flexible spending accounts
Life and accident coverage
disability
Paid Time Off
Parental leave
Holidays
wish day paid time to volunteer
401k with employer match
legal and identity theft plan
Voluntary income protection benefits
Wellness Program
Employee assistance program
Job Description
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, boasting a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Renowned for its dedication to providing exceptional vacation experiences, the company thrives on innovation and growth, creating an exciting and engaging work environment where every day offers opportunities to learn and contribute to memorable travel moments for millions of customers worldwide. The company operates multiple resorts and travel brands, embracing hospitality as its core mission to 'put the world on vacation.' It fosters an inclusive and supportive workplace, encouraging associates to deliver excellence while celebrating teamwork and community engagement. Travel + Leisure Co. provides comprehensive health and welfare benefits to eligible employees as part of its commitment to employee well-being and career growth.
The role of Overnight Guest Services II at Inn at the Park Resort, located in the central Mid-City area of San Diego, California, is a part-time position focused on delivering outstanding guest service during overnight hours. The shift schedule for this position is Friday through Sunday, from 10:45 pm to 6:45 am, including weekends and holidays, making it ideal for individuals seeking night work with a focus on hospitality. As a Guest Services Associate, the successful candidate will be the welcoming face that contributes significantly to guests' vacation experience from registration to checkout. This role emphasizes providing warm hospitality, sharing important information about the resort and surrounding attractions, and assisting guests with reservations and billing inquiries.
The position requires a professional appearance and positive attitude, excellent communication skills in English, problem-solving abilities, basic math and cash handling skills, and comfort working in a fast-paced environment. The candidate will handle critical tasks such as processing payments, issuing room keys, balancing cash receipts, and responding promptly and accurately to guest inquiries and concerns. This role demands attention to detail, strong organizational skills, and proficiency with basic computer operations.
Compensation for this part-time overnight role starts around $21.00 hourly, with the potential range based on experience, education, and skills, typically between $22.00 per hour. Travel + Leisure Co. offers an extensive benefits package that includes medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid volunteer wish days, 401k with employer match, legal and identity theft plans, voluntary income protection, wellness programs, and employee assistance programs. These benefits support associates working 30 or more hours weekly, reflecting the company's investment in the health, financial security, and personal development of its team members.
Inn at the Park Resort embodies the spirit of hospitality where memories start with the associates' efforts. Travel + Leisure Co. values diversity, inclusivity, and equal opportunity in employment, ensuring all applications are considered without discrimination. The company also provides reasonable accommodations throughout the hiring process for candidates who require them. Joining this team means becoming part of a global company that prioritizes delivering exceptional customer service experiences and fostering a collaborative and rewarding workplace environment where every associate has the opportunity to grow and succeed.
The role of Overnight Guest Services II at Inn at the Park Resort, located in the central Mid-City area of San Diego, California, is a part-time position focused on delivering outstanding guest service during overnight hours. The shift schedule for this position is Friday through Sunday, from 10:45 pm to 6:45 am, including weekends and holidays, making it ideal for individuals seeking night work with a focus on hospitality. As a Guest Services Associate, the successful candidate will be the welcoming face that contributes significantly to guests' vacation experience from registration to checkout. This role emphasizes providing warm hospitality, sharing important information about the resort and surrounding attractions, and assisting guests with reservations and billing inquiries.
The position requires a professional appearance and positive attitude, excellent communication skills in English, problem-solving abilities, basic math and cash handling skills, and comfort working in a fast-paced environment. The candidate will handle critical tasks such as processing payments, issuing room keys, balancing cash receipts, and responding promptly and accurately to guest inquiries and concerns. This role demands attention to detail, strong organizational skills, and proficiency with basic computer operations.
Compensation for this part-time overnight role starts around $21.00 hourly, with the potential range based on experience, education, and skills, typically between $22.00 per hour. Travel + Leisure Co. offers an extensive benefits package that includes medical, dental, vision, flexible spending accounts, life and accident coverage, disability, paid volunteer wish days, 401k with employer match, legal and identity theft plans, voluntary income protection, wellness programs, and employee assistance programs. These benefits support associates working 30 or more hours weekly, reflecting the company's investment in the health, financial security, and personal development of its team members.
Inn at the Park Resort embodies the spirit of hospitality where memories start with the associates' efforts. Travel + Leisure Co. values diversity, inclusivity, and equal opportunity in employment, ensuring all applications are considered without discrimination. The company also provides reasonable accommodations throughout the hiring process for candidates who require them. Joining this team means becoming part of a global company that prioritizes delivering exceptional customer service experiences and fostering a collaborative and rewarding workplace environment where every associate has the opportunity to grow and succeed.
Job Requirements
- Professional appearance and positive, can-do attitude
- Ability to read, write and understand English
- Problem-solving skills with minimal supervision
- Availability to work overnight shifts Friday through Sunday including holidays
- Ability to work in a fast-paced environment
- Ability to handle money responsibly
- Strong interpersonal skills and customer service orientation
Job Qualifications
- High school diploma or equivalent
- Previous experience in guest services or hospitality preferred
- Proficient in English with excellent communication skills
- Basic math skills and knowledge of cash handling procedures
- Ability to multitask and manage time effectively
- Strong attention to detail and organizational skills
- Basic computer and office skills
Job Duties
- Provide warm welcomes to guests from around the world
- Guide guests through the registration process and issue room keys
- Share information about the resort and nearby attractions
- Process cash and credit card transactions following established procedures
- Balance cash receipts and perform bucket checks
- Complete all checkout procedures verifying guest folios
- Reserve and confirm reservations for individuals and groups
- Provide room rate quotes
- Respond promptly and effectively to guest inquiries and concerns
Job Criteria
Experience
No experience required
Job Location
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