Overnight Guest Services Attendant/Part Time (Bellperson/Valet Attendant/)

Four Seasons is a renowned global luxury hotel and resort company that prides itself on delivering exceptional hospitality experiences through its dedicated and passionate team members. Known for its commitment to luxury with genuine heart, Four Seasons creates environments where both guests and employees feel valued, respected, and understood. This esteemed company emphasizes a culture of kindness, respect, and connection, believing that the best guest experiences stem from a world-class employee experience and a supportive company culture. With properties worldwide, Four Seasons is synonymous with personalized service, attention to detail, and an unwavering dedication to surpassing guest expectations.

Located in the heart of Silicon Valley, Four Seasons Hotel Silicon Valley serves as a contemporary business hub that combines innovative hospitality with the rich tech legacy and vibrant culture of the region. This location offers guests a unique blend of sophisticated urban experiences alongside access to local attractions such as sports, music venues, and artful adventures. Four Seasons Hotel Silicon Valley is committed to providing the highest standards of luxury and personalized service, creating lasting impressions that enrich guests' lives. The hotel focuses on maintaining an inviting atmosphere where every interaction is meaningful, and every guest feels recognized and warmly welcomed.

The Overnight Guest Services Attendant (Part Time) position at Four Seasons Hotel Silicon Valley is an exciting opportunity to play a vital role in the guest experience during overnight hours. This role is focused on creating a welcoming and engaging arrival experience for guests by efficiently managing valet parking services and assisting with guest luggage. The attendant is responsible for safely parking guests' vehicles in the hotel garage, ensuring careful handling and accurate documentation of each vehicle. In addition to parking duties, the attendant assists with luggage delivery to guest rooms during check-in and retrieves luggage upon departure, maintaining proper records of all movements.

Interacting with guests with the utmost hospitality and professionalism, the Overnight Guest Services Attendant handles inquiries, resolves complaints, and accommodates special requests whenever possible. The position involves close cooperation with the Concierge and Front Desk teams to assist with deliveries, special requests, and other tasks to ensure seamless guest service. Safety and care are paramount, as the attendant drives vehicles while adhering to all traffic regulations and pedestrian priority, monitoring any vehicle damage and recording it appropriately.

The role requires a flexible schedule, including weekdays, weekends, and holidays, reflecting the dynamic nature of the hospitality business. The attendant will also perform errands that may involve local travel and assist with In Room Dining deliveries and housekeeping items during the overnight shift. This position is highly mobile, demanding physical stamina to lift, carry, and manage luggage and carts throughout the shift.

This part-time role offers an hourly rate of $25.87 and provides a comprehensive benefits package, including medical, dental, and vision insurance, holiday and vacation pay, and participation in a 401k plan with company matching. Employees can enjoy complimentary stays at Four Seasons properties worldwide, free meals, dry cleaning of uniforms, and free employee parking. As an Equal Opportunity Employer, Four Seasons encourages individuals from diverse backgrounds to apply, bolstering a workplace environment that values diversity, equity, and inclusion.