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Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Employee assistance program
Uniform allowance
Job Description
TBC Hotels is a distinguished hospitality group with over 40 years of experience in owning, developing, and operating more than 30 hotels across the United States. Renowned for its commitment to integrity, entrepreneurship, and exceptional service, TBC Hotels is dedicated to building meaningful and lasting relationships with its associates, guests, partners, and communities. The company believes in fostering environments that enrich lives, whether through small daily moments or significant interactions, contributing to its strong reputation in the hospitality industry. Known for upholding core values such as relationships, integrity, legacy, entrepreneurial spirit, and hospitality, TBC Hotels encourages its team members to... Show More
Job Requirements
- Ability to work collaboratively with housekeeping, maintenance, and other departments
- Meticulous attention to detail when setting up event spaces and assisting with maintenance
- Strong work ethic and willingness to undertake various tasks
- Effective communication skills to coordinate with team members
- Adherence to the hotel’s dress code and maintaining a professional appearance
- Reliable and punctual
- Flexibility to work shifts including weekends and holidays
- Ability to read, write, and speak English fluently
Job Qualifications
- High school diploma or equivalent preferred
- Read, write, and speak English fluently
- Ability to multitask and work in a fast-paced environment
- Basic knowledge of maintenance tools and equipment is desirable
- Previous experience in a similar houseman or physical labor role is a plus
- Effective communication skills
- Strong work ethic
- Attention to detail
Job Duties
- Greet guests warmly and offer assistance with parking upon arrival
- Safely park and retrieve guest vehicles in a timely and organized manner
- Ensure proper handling and care of guests' vehicles and personal belongings
- Assist with luggage and other guest requests as needed
- Ensure the lobby area is clean, furniture is in place, main door is clean
- Frequently check lobby bathrooms for cleanliness
- Collaborate with housekeeping staff to provide support in cleaning guest rooms, public areas, and back-of-house spaces as needed
- Assist the maintenance team with basic maintenance tasks, such as changing light bulbs, unclogging drains, and minor repairs
- Maintain inventory of cleaning supplies, linens, and other items, and assist in restocking supplies as required
- Collect and dispose of trash and waste from guest rooms, public areas, and event spaces
- Collect, transport, and distribute linens to designated areas, ensuring an adequate supply
- Assist with outdoor cleaning and maintenance tasks, including sweeping, watering plants, and clearing walkways
- Respond promptly and courteously to guest requests for assistance with luggage, delivery of amenities, or other needs
- Follow safety protocols to ensure a safe working environment
- Work collaboratively with housekeeping, maintenance, and other departments to ensure seamless operations and guest satisfaction
- Maintain cleanliness and orderliness in all assigned areas
- Adapt to changing operational needs and assist in various tasks as required
- Maintain a visible presence to ensure building safety and security
- Remain alert to security needs, reporting suspicious activity or hazards
- Monitor public areas and access points to ensure policies are followed
- Support the hotel's safety and security protocols to protect guests, team members, and property assets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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