Overnight Front Office Host

The Chicago Athletic Association (CAA) is a distinguished boutique hotel located on Michigan Avenue in the heart of Chicago. Steeped in history, this iconic 1890s landmark has been meticulously transformed into a luxurious haven blending old-world charm with modern sophistication. The hotel features 240 guest rooms and suites, 17,000 square feet of elegant event space, and seven acclaimed dining venues, making it a premier destination for visitors seeking an exceptional urban experience. CAA enjoys a strategic location with prized outdoor spaces such as Millennium Park and Maggie Daley Park just steps away, providing guests access to some of the city's most treasured attractions. As a proud member of the Unbound Collection by Hyatt, the Chicago Athletic Association has garnered numerous accolades, including being voted the number one best hotel in Chicago by readers of Conde Nast Traveler.

The CAA prides itself on creating a welcoming environment driven by a team of caring, attentive professionals committed to delivering efficient service and meaningful guest experiences. This dedication to excellence has contributed to the hotel being recognized consistently among Fortune's 100 Best Companies to Work For. Joining the CAA team means becoming part of a dynamic workplace culture that values diversity, inclusivity, and authentic connections among colleagues and guests alike.

The Overnight Front Office Host plays a vital role at the Chicago Athletic Association, acting as the frontline ambassador for the hotel during overnight shifts including weekends and holidays. This part-time position offers an hourly wage of $23.75 and eligibility for overtime, reflecting the value CAA places on its dedicated team members. The Overnight Front Office Host is responsible for welcoming guests through the registration process, providing clear communication about hotel services and promotions, and handling guest inquiries with professionalism and warmth. Equipped with strong communication skills and a genuine desire to serve, the host helps create a positive and memorable visit for guests, fostering lasting impressions that embody the hotel’s commitment to hospitality excellence.

This role presents an excellent opportunity for individuals with previous hotel front desk or clerk experience to advance their careers within a vibrant and rewarding environment. In addition to offering competitive pay, the Chicago Athletic Association provides excellent benefits to full-time colleagues after 30 days of employment, including medical, dental, and vision insurance, a retirement savings plan, and paid family bonding and adoption assistance after one year. Additional perks such as employee stock purchase plans, fitness membership reimbursements, qualified parking, colleague discounts, and complimentary meals during shifts contribute to a holistic and supportive employment experience.

Working overnight at CAA is more than just a job; it’s a chance to join a winning team dedicated to delivering exceptional guest service in one of Chicago’s most iconic hotels. If you are passionate about hospitality and ready to engage with guests in a fast-paced, eclectic environment, the Overnight Front Office Host position at the Chicago Athletic Association awaits your application. Join this esteemed hotel and be part of a workplace that rewards performance, promotes growth, and nurtures a true sense of community within the hospitality industry.