Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $32.85
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Hourly rate
Matched 401(k) retirement plan after 1 year
Paid Sick Time Off
Complimentary and discounted employee travel program after 1 year
Complimentary daily employee meals
Discounted parking and public transportation
Complimentary laundry
Job Description
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston's glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.
Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston!
We are looking for passionate individuals to join our Front Office Team as Part Time Overnight Front Desk Receptionist. The role involves welcoming guests with warmth and professionalism during overnight shifts, managing check-ins and check-outs efficiently, handling guest requests, maintaining accurate billing, and ensuring a balanced cash bank. This position requires working nights, weekends, and holidays, providing an opportunity to be part of a luxury hotel renowned for its exceptional service standards. This role offers an hourly rate of $32.85 and includes opportunities to grow within a supportive, inclusive work environment. The position is ideal for candidates with luxury customer service experience and a dedication to delivering memorable guest experiences.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston's glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.
Join our Forbes Five-Star team and take your career to the next level at Four Seasons Hotel One Dalton Street, Boston!
We are looking for passionate individuals to join our Front Office Team as Part Time Overnight Front Desk Receptionist. The role involves welcoming guests with warmth and professionalism during overnight shifts, managing check-ins and check-outs efficiently, handling guest requests, maintaining accurate billing, and ensuring a balanced cash bank. This position requires working nights, weekends, and holidays, providing an opportunity to be part of a luxury hotel renowned for its exceptional service standards. This role offers an hourly rate of $32.85 and includes opportunities to grow within a supportive, inclusive work environment. The position is ideal for candidates with luxury customer service experience and a dedication to delivering memorable guest experiences.
Job Requirements
- High school degree preferred
- 2 years of experience in a front desk role or luxury customer service
- reading, writing and oral proficiency in English
- ability to work nights, weekends and holidays
- must be legally permitted to work in the United States
- no visa sponsorship available
Job Qualifications
- High school degree preferred
- 2 years in a front desk role or 2 years’ luxury customer service experience necessary
- requires reading, writing and oral proficiency in the English language
Job Duties
- Check in guest in an efficient and friendly manner, using guest name whenever possible
- assure that guest is assigned type of room requested and the correct rate is charged
- arrange for luggage to be delivered to guest room and issues correct keys to the guest
- check out guest at end of stay and ascertain guest satisfaction
- collect keys, posts late charges and presents bill upon check out
- settle bill accurately through credit card or cash transaction
- maintain a balanced bank assigned by the hotel
- email the guest regarding any late charges processed to their account after their check-out (when proper email is available)
- make change, cashes checks, exchanges foreign currency
- reconcile all transactions at the close of each shift and to cash out
- handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- ability to work, weekend, nights and holidays
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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