Overnight Front Desk Concierge

The Village at The Triangle is a distinguished senior living community that offers Independent Living, Assisted Living, and specialized Memory Care services. Nestled in a welcoming and supportive environment, this community is dedicated to enhancing the quality of life for its residents by providing compassionate care, exceptional amenities, and a vibrant social atmosphere. The Village at The Triangle stands out as a trusted provider in senior living, combining a warm, home-like ambiance with professional support tailored to the unique needs of seniors. Their focus extends beyond basic care to emphasize dignity, respect, and the enrichment of each resident's daily experience. This establishment values professionalism, kindness, and attentiveness among its team members, encouraging a culture where residents and their families feel genuinely cared for and secure.

We are currently seeking dedicated Concierge/Front Desk/Security Associates to become integral members of our team. This role is perfect for individuals who are passionate about delivering outstanding customer service and maintaining a safe and pleasant environment for everyone in the community. As the welcoming face of The Village at The Triangle during evening and overnight hours on weekends, you will be the first point of contact for residents, families, and guests, providing them with courteous and efficient assistance. Your responsibilities will span greeting visitors warmly, managing incoming inquiries, supporting sales and marketing activities, and maintaining the safety and orderliness of the community's public areas. This position offers part-time work with a competitive pay rate of $18.50 per hour, specifically during weekend night shifts.

The role requires a proactive approach to customer service and safety, which includes monitoring emergency systems, responding to calls, and being an active member of the community's emergency response team. Attention to detail is crucial, as you will handle various administrative tasks such as tracking resident check-ins, assisting with maintenance orders, and coordinating applicant interviews. Flexibility and physical readiness are necessary to manage the varied environments within the community, from front desk interactions to surveillance responsibilities.

Ideal candidates will possess excellent communication skills, a strong sense of judgment, and the ability to solve problems effectively. Familiarity with HIPAA requirements and proficiency in basic computer skills like Microsoft Office are essential to support confidentiality and operational efficiency. This opportunity is suited for individuals who thrive in a dynamic, team-oriented atmosphere where their contributions directly impact the well-being and satisfaction of senior residents and their families. Join us and become part of a community that values respect, safety, and exceptional service, making every visit and interaction positive and meaningful for all who walk through our doors.