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Job Overview
Employment Type
Temporary
Part-time
Compensation
Hourly
Range $15.00 - $19.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Professional development opportunities
Retirement Plan
Job Description
The Crestmoor at Green Hills is an esteemed senior living community located in Texas, offering a blend of Independent and Assisted Living along with specialized Memory Care services. This vibrant establishment is dedicated to providing a warm, comfortable, and secure environment for seniors, ensuring that each resident experiences dignity, respect, and the highest quality of life. With a focus on compassionate care and community engagement, The Crestmoor at Green Hills serves as a welcoming home where residents can thrive, enjoy meaningful activities, and receive support tailored to their individual needs. The community prides itself on exceptional service, professional staff, and... Show More
Job Requirements
- High school diploma or GED required
- Prior customer service, front desk, and telephone experience preferred
- Valid Texas Driver's License required
- Excellent communication and customer service skills
- Strong problem-solving skills, good judgment, and attention to detail
- Proficient in PC skills, including Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Qualifications
- High school diploma or GED
- Prior customer service experience
- Experience with front desk or telephone operations preferred
- Excellent communication and customer service skills
- Strong problem-solving skills
- Good judgment and attention to detail
- Proficient in Microsoft Office, Word, and some Excel
- Understanding of HIPAA requirements
Job Duties
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner
- Monitor all incoming public traffic and assist with inquiries
- Maintain the cleanliness and orderliness of common areas and all public spaces
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance
- Provide key support to the sales and marketing team by managing inquiries effectively
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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