Overnight Front Desk Concierge

The Crestmoor at Green Hills is an esteemed senior living community located in Texas, offering a blend of Independent and Assisted Living along with specialized Memory Care services. This vibrant establishment is dedicated to providing a warm, comfortable, and secure environment for seniors, ensuring that each resident experiences dignity, respect, and the highest quality of life. With a focus on compassionate care and community engagement, The Crestmoor at Green Hills serves as a welcoming home where residents can thrive, enjoy meaningful activities, and receive support tailored to their individual needs. The community prides itself on exceptional service, professional staff, and a commitment to fostering a close-knit atmosphere where families and residents feel valued and cared for.

This exciting opportunity is for the position of Concierge/Front Desk/Security Associate on a part-time basis, specifically covering weekend evening to early morning shifts from 7:00 p.m. to 7:00 a.m. from Friday to Sunday, with additional PRN (as-needed) shifts available. The role is crucial in creating a positive initial impression for residents, guests, families, and vendors as the welcoming face of the community. The Concierge/Front Desk/Security Associate will be responsible for greeting visitors warmly, addressing inquiries promptly, and maintaining the safety and security of all public and common areas within the community.

In this multifaceted role, employees will monitor access to the community ensuring authorized entries and providing assistance to residents and their families. They will also support the sales and marketing teams by managing inquiries efficiently and assisting with guest and employee meal ticket sales. In addition, the role encompasses essential safety duties such as monitoring emergency calls, fire alarms, and responding according to established procedures, as well as performing security surveillance to prevent suspicious or criminal activities.

The position demands excellent communication and customer service skills, proficiency in standard office software including Microsoft Office and Excel, and a solid understanding of HIPAA requirements to protect resident information. Candidates must also possess strong problem-solving skills, good judgment, and attention to detail. Physical requirements include the ability to work for extended periods, sometimes climbing stairs or ladders, and lifting up to 40 pounds.

By joining The Crestmoor at Green Hills team, employees become an important part of an emergency response team and contribute to maintaining a high standard of safety and care within the community. This role offers not only the chance to develop professional skills in a dynamic environment but also the rewarding experience of making a meaningful difference in the lives of seniors and their families. It is an ideal position for individuals who are personable, responsible, and motivated to provide a secure and welcoming environment for a senior living community.