Overnight Front Desk Associate

CRMG is a prominent property management company formed through the strategic acquisition of C&R Management Group by Income Property Management, thereby combining their long-standing histories and expertise. This merger has allowed CRMG to leverage substantially greater purchasing power with vendors and suppliers, enhancing operational efficiency and service quality. CRMG takes pride in attracting skilled and talented professionals dedicated to building a career within a stable, dynamic organization. With a commitment to employee growth and development, CRMG offers numerous opportunities for professional advancement through comprehensive training and hands-on experience. Over time, employees grow alongside the company to become excellent property management professionals, a vital asset in the real estate and housing industry.

Located in NW Portland, OR, CRMG manages the Burlington Tower, a 155-unit apartment community. This community features various amenities including a fitness center, a library area, and secure package lockers, catering to the comfort and convenience of its residents. The company is seeking a Front Desk Associate for Burlington Tower. This is a full-time, night-shift position covering Monday through Friday from 8:00 PM to 4:30 AM with a pay range of $19.00 to $21.00 per hour. Additional compensation includes a $25 monthly cell phone stipend and mileage reimbursement.

The Front Desk Associate plays a crucial role in ensuring the smooth operation and security of Burlington Tower. Responsibilities include answering phone calls, welcoming and assisting residents, maintaining curb appeal, organizing concierge services, monitoring the building and its security cameras, and providing administrative support through reports and other tasks as assigned. This role demands exceptional attention to detail and a strong commitment to customer service, as the associate will frequently interact with residents and guests, thereby serving as the face of CRMG at this community.

CRMG emphasizes core company values such as respect, integrity, accountability, and teamwork. The ideal candidate for this role should embody these values while demonstrating strong organizational skills, motivation, and high energy. Candidates are required to have previous customer service experience and a basic understanding of property management to thrive in this environment. Furthermore, proficiency in Microsoft 365 applications—including Teams, Word, Outlook, and Excel—is necessary, alongside foundational math skills and knowledge of landlord/tenant laws, labor laws, and safety protocols.

As the Front Desk Associate at CRMG, you will be eligible for a competitive benefits package that begins on the first of the month following 30 days of employment. Benefits include medical, dental, and vision insurance, employer-paid life insurance, options for voluntary employee-paid insurance, and a flexible spending medical/dependent care savings account. Employees also have access to a 401(k) program with an employer match, available after 90 days, alongside assistance through an Employee Assistance Program accessible from the first day of employment. Work-life balance is supported through paid sick time, vacation, ten paid holidays, and birthday time off.

CRMG is an equal opportunity employer committed to diversity, equity, and inclusion. The company prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other legally protected characteristic. This commitment extends throughout all hiring and employment practices, ensuring a welcoming and supportive work environment for all employees. Additionally, CRMG participates in E-Verify to confirm the employment eligibility of its workforce.

Candidates interested in applying for this Front Desk Associate role will undergo a skills assessment prior to receiving an offer and must successfully complete a pre-employment background check. This ensures that CRMG maintains a high standard for its employees, all working together to provide community residents with excellent service and a safe living environment.