The Bozzuto Group logo

Overnight Concierge (Sun-Thurs, 11p-7a) - D.C.

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,000.00 - $51,000.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
Tuition Reimbursement
diversity and inclusion programs

Job Description

Bozzuto is a leading real estate company known for its dedication to creating extraordinary residential experiences. They specialize in designing, building, managing, and maintaining unique residences across various communities. Bozzuto prides itself on its deep commitment to doing good for those around them, reflected in their collaborative team culture and inclusive work environment. Their property operations teams and community talents work closely together to deliver exceptional service to clients, residents, and fellow team members alike. This shared purpose is driven by core values such as concern, creativity, passion, and a pursuit of perfection, empowering every employee to reach their full potential and contribute meaningfully to the company’s success.

The role of Overnight Concierge at Bozzuto offers a remarkable opportunity to be the first welcoming face that prospects and residents meet as they come home. The position operates Sunday through Thursday from 11 pm to 7 am and centers on creating exceptional first impressions and fostering ongoing positive relationships. The ideal candidate excels in personalized customer service, engaging warmly with residents by remembering their names and preferences, including those of their pets. This professional plays a crucial role in maintaining a warm and inviting community atmosphere and is actively involved in event planning, problem-solving, and social media engagement to enhance community spirit and brand loyalty.

This full-time position offers a competitive salary range of $48,000 to $51,000 annually with additional bonus opportunities available. The Overnight Concierge will be responsible for managing front desk operations, organizing logs, club room reservations, package rooms, and freight elevator usage. They also assist residents and prospects with any concerns or issues that arise, ensuring timely and thoughtful resolutions. The job requires working some weekends or evenings depending on the assigned shift.

Working at Bozzuto means joining a community-focused employer that places a strong emphasis on employee well-being and professional growth. Bozzuto offers a comprehensive benefits package including health benefits covering medical, dental, and vision with affordable access to top healthcare providers. Employees receive 20 days of paid leave plus holidays and have access to a 401k retirement plan with company matching. The company also provides tuition reimbursement and supports career development with various programs designed to enhance skills and growth opportunities. Bozzuto values diversity and inclusion, hosting multiple employee resource groups that celebrate different backgrounds and cultures.

Bozzuto is an Equal Opportunity Employer dedicated to using innovative AI-powered recruitment tools to identify and attract highly qualified candidates for their open positions. Joining Bozzuto means becoming part of a team driven by passion, excellence, and commitment to delivering extraordinary residential experiences for its communities.

Job Requirements

  • 2+ years experience in hospitality, retail, travel, or hotel environment
  • Outstanding communication skills
  • Sharp professional appearance
  • Competent with software and computer programs
  • Detail-oriented with customer needs anticipation
  • Customer service focused
  • Ability to lift 25 pounds

Job Qualifications

  • 2+ years experience in hospitality, retail, travel, or hotel environment
  • Outstanding written and verbal communication skills
  • Competent with various software, apps, and computer programs
  • Sharp professional appearance
  • An eye for detail and customer needs anticipation
  • Customer-focused mentality
  • Ability to lift up to 25 pounds

Job Duties

  • Solving problems and providing timely assistance to residents and prospects with care
  • Event planning and executing meaningful resident activities
  • Building brand loyalty through positive experiences and community upkeep
  • Generating awareness and engagement via social media
  • Encouraging residents to write positive reviews on social networking sites
  • Organizing front desk logs, package rooms, club room reservations, and freight elevators
  • Working weekends or evenings depending on shift

Job Criteria

Experience

Mid Level (3-7 years)


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