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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.75
Work Schedule
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Employee assistance program
Identity Theft Protection
Pet insurance
Retirement Plan
Paid Time Off
401(k)
Job Description
Worth Ross Management Company (WRMC) is a distinguished leader in luxury multifamily and Homeowners Association (HOA) management, recognized for its commitment to excellence and delivering superior resident experiences. With a reputation built on maintaining high standards and fostering welcoming communities, WRMC operates premium residential properties where residents feel valued and truly at home. The company emphasizes professionalism, attention to detail, and a customer-oriented approach, making it one of the most respected names in the property management sector.
Located in the vibrant downtown Austin Market District and Seaholm District, WRMC provides an exceptional living environment marked by modern amenities, quality... Show More
Located in the vibrant downtown Austin Market District and Seaholm District, WRMC provides an exceptional living environment marked by modern amenities, quality... Show More
Job Requirements
- High school diploma or equivalent required
- Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred
- Strong customer service and hospitality knowledge, ideally in a luxury environment
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask independently
- Comfort using technology such as email and concierge or property management systems
- Professional judgment, discretion, and a calm, solution-oriented mindset
- Flexibility to work varying schedules, including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred
- Strong customer service and hospitality knowledge
- Excellent communication and interpersonal skills
- High attention to detail and ability to multitask independently
- Comfort using technology such as email and concierge or property management systems
- Professional judgment, discretion, and a calm, solution-oriented mindset
Job Duties
- Provide warm, professional service to residents, guests, and vendors
- Manage building access and guest/vendor check-ins
- Assist residents with questions, requests, and coordination of authorized vendor access
- Maintain confidentiality and uphold resident privacy at all times
- Respond effectively to resident concerns and emergency situations, escalating when needed
- Log daily activity, packages, and deliveries accurately in BuildingLink
- Contribute ideas to enhance services and improve the resident experience
- Support resident relations through timely follow-up and issue resolution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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