You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
company match
Job Description
The hiring establishment is FirstService Residential, a leading property management company specializing in luxury residential communities. Renowned for its commitment to exceptional service and tenant satisfaction, FirstService Residential manages a diverse portfolio of multifamily, commercial, and single-family properties. The company's focus is on creating outstanding living experiences by combining industry expertise with personalized service and high operational standards. With an emphasis on community engagement and resident well-being, FirstService Residential maintains a reputation for professionalism and excellence in property management.\n\nThe role being offered is for a Concierge within a luxury residential setting. This position requires individuals who are passionate about people... Show More
Job Requirements
- High school diploma or equivalency required
- degree in hospitality management or business administration strongly desired
- minimum of one year of high-end luxury hospitality or property management experience preferred
- must possess excellent verbal and written communication skills
- strong organization skills with ability to manage multiple competing priorities
- friendly, courteous, service-oriented and able to maintain professional distance
- able to work independently with minimal supervision while maintaining confidentiality
- team player with strong work ethic
- proficiency in Microsoft Office and information system hardware and software
- ability to type a minimum of 30 words per minute
Job Qualifications
- High school diploma or equivalency
- degree in hospitality management or business administration strongly desired
- fluency in one or more foreign languages is a plus
- minimum of one year of high-end luxury hospitality or property management experience preferred
- excellent verbal and written communication skills
- strong organization skills with ability to manage multiple competing priorities while remaining composed and professional
- friendly, courteous, service-oriented with ability to work with a variety of people while maintaining professional distance
- ability to work independently with minimal supervision while acting with discretion and maintaining confidentiality
- team player with strong work ethic
- proficiency in Microsoft Office and information system hardware and software
- ability to type at least 30 words per minute
Job Duties
- Demonstrates superior customer service at all times and a genuine desire to serve
- warmly greets and directs residents and guests arriving to or departing from the property
- maintains an active presence at the Front Desk
- monitors and announces visitors and controls access to the property
- reviews access control cameras frequently and reports any suspicious activity according to Front Desk procedures
- handles all concierge duties with enthusiasm including processing incoming mail and outgoing packages
- answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events
- travel and meeting planning
- delivering dry cleaning
- and coordinating housekeeping or other community-specific services such as dog walking
- possesses an in-depth knowledge of the attractions, nightlife, and special services of the surrounding area to enhance a 5-star residential-living experience
- maintains familiarity of all community amenities and activities
- gives directions to amenities and events within the property
- adheres to all Front Desk procedures including reviewing and completing Daily Activity Reports, completing incident reports for management, and responding to emergency situations
- adheres to company standards for resident and guest services
- undertakes administrative tasks related to the Front Desk and back-of-house operations as requested
- ensures that resident and guest concerns are resolved in a professional and timely manner
- reports to General Manager and/or Lead Concierge any resident or guest dissatisfaction
- maintains a professional demeanor and polished appearance at all times
- assists in the training of concierge staff
- follows safety procedures and maintains a safe work environment
- performs other job-related duties as directed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: