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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $19.25
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
onsite housing discount
401(k) with Company Match
Paid parental leave
Employee assistance program
paid sabbatical
Fertility benefit reimbursement
Job Description
Greystar is a leading, fully integrated global real estate platform that specializes in property management, investment management, development, and construction services with a focus on institutional-quality rental housing. Founded in 1993 and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States, managing and operating over 1,000,000 units/beds globally across more than 250 markets worldwide. The company boasts nearly $79 billion of assets under management, including over $35 billion in development assets and over $30 billion in regulatory assets under management. Greystar's extensive global presence extends through offices in North America,... Show More
Job Requirements
- Ability to stand, walk, and/or sit for extended periods
- ability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
- able to work in all weather conditions including rain, snow, heat, hail, wind, and sleet
- capable of pushing, pulling, lifting, carrying weights up to 25 pounds independently and 50 pounds with assistance
- flexible work schedule including evenings, weekends, and holidays
- willing to occasionally travel to other properties for support, training, or meetings
Job Qualifications
- High school diploma or equivalent
- previous experience in customer service or concierge roles preferred
- strong communication and interpersonal skills
- ability to multitask and prioritize effectively
- familiarity with community management software is a plus
- ability to work independently during overnight shifts and maintain professionalism
- knowledge of local area resources and vendor contacts
Job Duties
- Greet prospects and residents as they enter the office/leasing area and ensure their comfort while waiting
- answer phone calls, route calls to appropriate team members, and assist with service request callbacks
- maintain the guest suite schedule ensuring proper payment and cleanliness
- manage and coordinate the loading dock and elevator schedule for move-ins and move-outs
- ensure clubhouse amenities are in tour condition before office opening
- manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- maintain tracking logs for equipment rentals, dry cleaning, and other community services
- assist with scheduling, planning, and organizing resident activities and programs
- keep detailed information on local restaurants, shops, delivery places, and maintain relationships with concierge vendors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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