Overnight Concierge

Hialeah, FL, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Internship

Consulting

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $20.00 - $21.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid holidays

401k plan

company match

Job Description

This job opening is with a reputable hospitality establishment dedicated to providing outstanding service to its residents. The company operates within the hospitality industry, focusing on delivering personalized assistance and solutions that cater to the unique needs of individuals residing within their community. With a strong emphasis on customer service, the company values self-motivated, detail-oriented, and outgoing employees who excel in communication and organizational skills. Working in such a dynamic environment encourages team members to develop their abilities and engage in ongoing learning opportunities, further enhancing the overall experience for residents and staff alike.

The role being offer... Show More

Job Requirements

High school diploma or equivalency preferred
completion of college level courses with concentration in business or hospitality is strongly desirable
five or more years' experience in the hospitality industry
effective written and verbal communication skills
proficiency with word, excel spreadsheets, and e-mail
multiple language fluency is desirable
strong customer service, communication and interpersonal skills required
ability to lift 30 - 50 lbs
work in an upright standing position for long periods of time
walk and climb stairs
ability to detect auditory and/or visual emergency alarms
ability to respond to emergencies in a timely manner

Job Qualifications

High school diploma or equivalency preferred
completion of college level courses with concentration in business or hospitality is strongly desirable
five or more years' experience in the hospitality industry
effective written and verbal communication skills
proficiency with word, excel spreadsheets, and e-mail
multiple language fluency is desirable
strong customer service, communication and interpersonal skills

Job Duties

Identifies and clarifies residents' needs and desires
answers questions
gives directions and instructions
develops inventories of services
manages and screens messages
helps residents establish accounts and schedules access for authorized vendors
provides services requested by planning arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals, gifts, sporting events, transportation, meetings, secretarial services, couriers, communication and mail services, personal appointments and services, medical services, and similar requests
anticipates services required by ascertaining mood and style of residents, identifying options, developing itineraries
organizes social events and event planning and arranges services
improves services by obtaining and evaluating resident observations, opinions, and criticisms
maintains guest privacy and organization reputation by keeping information confidential
updates job knowledge by participating in educational opportunities, maintaining personal networks
enhances department and organizational reputation by accepting ownership for accomplishing new and different requests
follows safety procedures and maintains a safe work environment
other duties as required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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