Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $15.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
company holidays
401k plan with company match
Travel Discounts
Meal programs
overtime pay
overnight differential

Job Description

The hiring establishment is part of the Food and Beverage Operations within a Turnpikes organization, seeking a skilled Barista to join their team. This company operates in the fast-food and snack bar industry, serving customers with quality food and beverage options while maintaining high standards of guest service. Their commitment to delivering an exceptional customer experience is underscored by a work environment that values teamwork, cleanliness, and efficiency. The position reports directly to the Concept Manager, highlighting its integral role within the operational framework of food services. Employment is classified as non-exempt, with a pay rate of $15.00 per hour, complemented by the opportunity to receive tips, offering a competitive compensation package for staff members.

The role of the Barista is dynamic and multifaceted, tailored for individuals passionate about food service and customer interaction. Primary responsibilities encompass a broad spectrum of activities including greeting customers, taking orders, and providing detailed information about menu items to ensure an informed and pleasant dining experience. This role is pivotal in driving sales through strategic 'up-selling' techniques and consistently applying the CORE model, which emphasizes eye contact, enthusiasm, and ongoing engagement with guests.

Baristas are tasked with preparing and portioning food items accurately before cooking, operating cash registers, and managing customer transactions with precision. The job extends beyond customer interaction to include various culinary and cleaning duties such as mixing ingredients, rolling and shaping dough, baking, assembling food products, and maintaining inventory levels. Maintaining a clean, stocked, and sanitized workspace is essential, as is the responsibility of handling kitchen tools and equipment properly.

This position demands versatility as baristas assist in numerous kitchen functions and ensure compliance with cash handling procedures and guest experience policies. Physical demands include standing for extended periods, lifting up to 50 pounds, and performing tasks requiring good vision and fine motor skills. The role offers a chance to develop cooperative working relationships and hone both guest service and food preparation skills, making it ideal for individuals seeking growth in the fast food or hospitality sectors.

The company prides itself on fostering an inclusive and diverse work environment, actively encouraging applicants from all backgrounds to contribute their authentic selves to the team. Employment supports reasonable accommodations, promoting accessibility for individuals with disabilities.

In addition to competitive hourly wages, the role includes a comprehensive benefits package for full-time eligible employees, featuring medical, dental, and vision insurance, voluntary insurance options, company-sponsored life insurance, and access to an employee assistance program. Paid time off, company holidays, and a 401k retirement plan with company match are also part of the offering, alongside discounts on travel and entertainment and meal programs. Furthermore, overtime and overnight differential pay are available for this position, enhancing its appeal to eligible candidates looking for rewarding work in the food and beverage service industry.

Job Requirements

  • H.S. diploma or equivalent preferred
  • Ability to perform basic mathematics calculations
  • Experience working in a fast-food or snack bar environment preferred
  • Excellent communication and customer service skills
  • Ability to stand for long periods
  • Capability to lift or move up to 50 pounds
  • Eligibility to work in the relevant jurisdiction

Job Qualifications

  • H.S. diploma or equivalent preferred
  • Cashier experience in a food and beverage environment highly desirable
  • Excellent guest service abilities while working directly with the public
  • Basic mathematics skills with the ability to add, subtract, multiply, or divide quickly and correctly
  • Able to develop cooperative working relationships with others
  • Able to stand for long periods of time

Job Duties

  • Greets customers and takes food order, provides information about menus, looks for opportunity to up-sell products
  • Strives to meet CORE model to serve guests: eye contact, smiles, speak enthusiastically, stays connected
  • Accurately and efficiently prepares/portions food products prior to cooking, from start to final plate
  • Operates cash register and receives payment from customer in cash or credit card, accurately counts and provides change to customers as required, and follows all Areas Guest Experience and cash handling policies and procedures
  • Cleans and stocks work area
  • Assists in locating, reconciling, and verifying the accuracy of transactions and operate equipment with peripheral electronic data processing
  • Transfers supplies and equipment between storage and work areas by hand or cart
  • Assists with a variety of kitchen-related functions as needed including product assembly and food prep
  • Mix ingredients using a blending machine or manually kneading to achieve uniform mixture
  • Roll, cut, and shape dough according to desired sizes before placing in pans, molds, or on sheets for heating
  • Place dough in pans, molds, or on sheets before depositing in ovens for baking
  • Receives inventory, moves, and lifts food and beverage products and supplies
  • maintain a solid knowledge of product and services available in unit
  • stocking, storing, rotating, and checking temperature of products
  • Cleans and sanitizes workstation and equipment
  • Cleans/washes dishes, cutlery, utensils, pots, pans, and all other cooking tools

Job Criteria

Experience

Entry Level (1-2 years)


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