Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $26.95
Work Schedule
Night Shifts
Benefits
Paid vacation
Referral bonuses
Employer-paid benefits
Career Development
Tips
full-time employment
Job Description
SSP America is a leading operator of food and beverage outlets in travel locations such as airports, train stations, and other major transit hubs across the United States and globally. Specializing in providing travelers with quality dining experiences and a wide variety of dining options, SSP America operates numerous branded food and beverage concepts. The company is renowned for its commitment to quality, safety, and excellent customer service, catering to the dynamic environment of busy travel locations.
This role is for an overnight Barista to be stationed at SSP America’s coffee shops inside Phoenix International Airport. This full-time position offers a competitive hourly wage of $26.95 plus tips, with numerous attractive benefits including two weeks of paid vacation, referral bonuses, and employer-covered 95% of benefits. The position is ideal for someone who enjoys working in a fast-paced environment with a strong focus on guest service and quality beverage preparation.
As an overnight Barista, you will be the face of the coffee shop during the overnight hours, greeting guests with a friendly demeanor and ensuring their experience is positive from start to finish. You will process orders using the point-of-sale system, prepare and serve a diverse selection of hot, cold, and frozen beverages alongside a variety of food items. Accuracy in taking and fulfilling orders is paramount, as is adherence to established recipes and portion controls, so every beverage and dish meets the company’s high-quality standards.
The role also involves maintaining cleanliness according to health and safety standards through regular cleaning tasks and completing opening and closing checklists to ensure the coffee shop is fully operational for the next shift. This position offers career development opportunities and aims to provide a clear path for advancement within SSP America and its extensive network of locations.
The ideal candidate is someone with at least one year of experience in a food service environment, with the verbal and written communication skills necessary to interact effectively with guests and team members. You must be able to operate a cash register, make change accurately, and perform basic math functions. Excellent memory and promotion skills for various menu items are essential, as is the ability to work for extended periods in a confined workspace with a strong focus on customer service. SSP America prides itself on being an equal opportunity employer committed to diversity and inclusion, offering reasonable accommodations to support all applicants throughout the hiring process.
This role is for an overnight Barista to be stationed at SSP America’s coffee shops inside Phoenix International Airport. This full-time position offers a competitive hourly wage of $26.95 plus tips, with numerous attractive benefits including two weeks of paid vacation, referral bonuses, and employer-covered 95% of benefits. The position is ideal for someone who enjoys working in a fast-paced environment with a strong focus on guest service and quality beverage preparation.
As an overnight Barista, you will be the face of the coffee shop during the overnight hours, greeting guests with a friendly demeanor and ensuring their experience is positive from start to finish. You will process orders using the point-of-sale system, prepare and serve a diverse selection of hot, cold, and frozen beverages alongside a variety of food items. Accuracy in taking and fulfilling orders is paramount, as is adherence to established recipes and portion controls, so every beverage and dish meets the company’s high-quality standards.
The role also involves maintaining cleanliness according to health and safety standards through regular cleaning tasks and completing opening and closing checklists to ensure the coffee shop is fully operational for the next shift. This position offers career development opportunities and aims to provide a clear path for advancement within SSP America and its extensive network of locations.
The ideal candidate is someone with at least one year of experience in a food service environment, with the verbal and written communication skills necessary to interact effectively with guests and team members. You must be able to operate a cash register, make change accurately, and perform basic math functions. Excellent memory and promotion skills for various menu items are essential, as is the ability to work for extended periods in a confined workspace with a strong focus on customer service. SSP America prides itself on being an equal opportunity employer committed to diversity and inclusion, offering reasonable accommodations to support all applicants throughout the hiring process.
Job Requirements
- High school diploma or equivalent
- at least one year of experience in food service environment
- strong English communication skills
- basic math proficiency
- ability to stand for long periods and work in confined spaces
- customer service experience
- ability to operate POS and cash register systems
Job Qualifications
- One year of experience working in food service environment
- verbal and written communication skills to read, speak, and understand the English language
- experience in dealing with customer service problems
- basic mathematical skills to operate a cash register, make change, total guest checks, count total bank, prepare cash drops
- ability to remember, recite, and promote a variety of menu items
- ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check
- ability to stand and work in confined spaces for long periods
Job Duties
- Greet guests in a courteous and friendly manner
- process orders and enter them accurately into the POS system
- receive payment from the customer and process change
- serve cold, frozen, and hot drinks as well as a wide variety of food items to guests
- follow all recipes and practice portion control to prepare, garnish, and present ordered items
- complete opening, on-going, and closing checklists as required
- perform general and specific cleaning tasks using standard cleaning products as assigned by supervisor to adhere to health standards
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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